Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coordinate planned servicing for clients, ensuring compliance and effective communication.
- Company: Join a dynamic team focused on delivering top-notch service in cyclical works management.
- Benefits: Enjoy a structured work environment with opportunities for overtime and skill development.
- Why this job: Be part of a senior team, making a real impact while enhancing your leadership skills.
- Qualifications: Must have a full UK driving licence, third level education, and experience in compliance or planning management.
- Other info: Flexibility and a positive attitude towards continuous improvement are key to success in this role.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Planned Servicing Manager to oversee the managerial statutory compliance of all CTS clients. You will form part of the Senior team and be responsible for both site staff and on-field engineers.
MAIN DUTIES AND RESPONSIBILITIES
- Responsible for the coordination of all planned cyclical programs.
- Provide weekly and monthly reports both internally and externally to all existing clients.
- Manage resources to deliver planned cyclical daily/weekly and monthly.
- Professionally meet with clients and the supply chain, managing the communication between parties.
- Manage KPIs to an acceptable standard including internal and client side.
- Provide support on claims, queries and variations to claims.
- Assist the Commercial Manager in the procurement of suppliers and sub-contractors.
- Work with your team to prepare accurate and prudent cost-value analysis.
- Uphold Data Protection Policies.
- Any additional duties required.
Health & Safety:
- Adhere to all health & safety regulations and company policy at all times.
- Report any accidents or issues regarding health & safety appropriately.
- Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed.
- Observe & follow all manual handling practices.
QUALIFICATIONS AND EXPERIENCE
- Full UK Driving License.
- Third level education.
- Experience in compliance or planning management.
- Senior client relationship management.
Attributes/Skills
- Be capable of working on own initiative.
- Ability to work methodically and with attention to detail.
- Good communication skills.
- Have a good timekeeping and attendance record.
- Have excellent organisational skills.
- Demonstrate a flexible attitude towards assigned tasks.
- Be reliable & committed.
- Have ability to work to deadlines.
- Participate in overtime when required.
- Have ability to take on new skills.
- Have excellent numerical skills.
- Have a positive approach to continuous improvement processes and techniques.
No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this Job Description.
Planned Servicing Manager employer: CTS Projects
Contact Detail:
CTS Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planned Servicing Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Planned Servicing Manager. Understanding the nuances of managing cyclical programs and client relationships will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the compliance and planning management sectors. Engaging with industry contacts can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with KPIs and resource management. Be ready to share specific examples of how you've successfully managed projects and met client expectations in the past.
✨Tip Number 4
Showcase your organisational skills by preparing a mock report or analysis relevant to the role. This demonstrates your proactive approach and ability to deliver on the job's requirements.
We think you need these skills to ace Planned Servicing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in compliance and planning management. Emphasise your skills in client relationship management and any previous roles that involved managing teams or resources.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your ability to coordinate cyclical programs and provide examples of how you've successfully managed client communications in the past.
Highlight Relevant Qualifications: Clearly state your qualifications, including your full UK driving licence and any third-level education. If you have certifications related to health and safety or project management, be sure to include those as well.
Showcase Your Skills: In your application, highlight your organisational skills, attention to detail, and ability to work under pressure. Provide specific examples of how you've demonstrated these skills in previous roles, especially in relation to managing KPIs and delivering reports.
How to prepare for a job interview at CTS Projects
✨Know Your Compliance Basics
As a Planned Servicing Manager, you'll need to demonstrate a solid understanding of compliance regulations. Brush up on relevant laws and standards that apply to the industry, as well as any specific compliance frameworks your potential employer follows.
✨Showcase Your Communication Skills
Since the role involves managing client relationships and communication between various parties, be prepared to discuss examples of how you've effectively communicated in past roles. Highlight your ability to manage expectations and resolve conflicts.
✨Prepare for KPI Discussions
Understanding Key Performance Indicators (KPIs) is crucial for this position. Be ready to talk about how you've managed KPIs in previous roles, including how you tracked performance and made improvements based on data analysis.
✨Demonstrate Organisational Skills
The job requires excellent organisational skills, so come prepared with examples of how you've successfully managed multiple projects or tasks simultaneously. Discuss your methods for prioritising work and ensuring deadlines are met.
