Technical Operations Manager

About Ctrl Alt

Ctrl Alt is designing and operating the on‑chain infrastructure powering digital capital markets globally. We bring together a unique blend of expertise in financial markets and cutting‑edge in‑house technology to deliver tailored, compliant solutions in the alternative assets space. Since launching in 2022, we’ve tokenized over $1.5 Billion in assets across real estate, private credit, funds, litigation finance and more. We’re building a high‑performance, people‑first culture where ambitious individuals can thrive. We move fast, think big and hold ourselves to a high bar, while keeping things collaborative, open and genuinely fun. At Ctrl Alt ideas win on merit, teams work closely with leadership, and everyone has a voice in shaping what we build next. We believe that hard work should come with real reward. You won’t just join a company – you’ll help build one. Last year alone, we grew from 17 to 50 people, and this year we’re going faster and further. That means real responsibility, meaningful impact, and the opportunity to grow alongside a company that’s redefining the future of finance through the tokenization of alternative assets. If you’re excited by scale‑up energy, ownership, and the chance to help shape both a business and a culture, Ctrl Alt is where you can do the most rewarding work of your career.

What will you do?

The Technical Operations Manager will serve as the operational backbone of the Office of the CTO, ensuring that our technical infrastructure, cybersecurity and compliance posture remain world‑class. You will own the intersection of IT logistics and regulatory alignment, specifically managing our journey through ISO27001 and DORA frameworks. From the day‑to‑day lifecycle of hardware – ensuring every team member is equipped and offboarded seamlessly – to the high‑level coordination of security audits, you are the guardian of our operational standards. This role is not about writing code, but about building the systems that allow our engineers to work securely and efficiently. You will be the primary point of contact for cross‑departmental alignment, translating complex compliance requirements into actionable internal processes.

Key Responsibilities

• Governance & Compliance: Act as the project lead for GRC initiatives, ensuring all technical processes align with ISO27001 and the DORA framework.
• IT Lifecycle Management: Own the end‑to‑end procurement, provisioning, and recovery of hardware (laptops, peripherals) and software licenses.
• Audit Readiness: Maintain rigorous documentation and evidence logs to ensure the organization is always “audit‑ready” for security certifications.
• Vendor Management: Manage relationships with IT vendors and service providers to ensure cost‑effectiveness and service quality.
• Process Optimization: Design and implement “light‑touch” operational workflows that improve security without slowing down the engineering team.

Who are we looking for?

Essential

• Experience: 3+ years in IT Operations, Technical Project Management, or a GRC‑focused role.
• Framework Fluency: Practical understanding of ISO27001; familiarity with DORA (Digital Operational Resilience Act) is a significant plus.
• Tooling: Experience with MDM (Mobile Device Management) solutions and a strong technical grounding.
• Soft Skills: High level of organization, agency, and a “get it done” attitude, and the ability to communicate technical requirements to non‑technical stakeholders.

Desirable

• Experience working in a regulated environment.
• Project management skills and qualifications within the IT sector.

Our Benefits

Join a scaling fintech building the next generation of investment banking. You’ll work at the intersection of capital markets and cutting‑edge blockchain technology, helping drive and shape the future of financial infrastructure.

What it’s like working at Ctrl Alt

• Build and own the future of finance: Take real responsibility in shaping digital capital markets, with the autonomy to lead decisions and drive impact.
• Solve meaningful problems with exceptional people: Tackle complex challenges at the intersection of finance and technology alongside leaders with experience from Morgan Stanley, Credit Suisse, UBS, and Revolut.
• Grow fast in a high‑performance environment: Stretch beyond your comfort zone through close collaboration, rapid feedback, and continuous learning.
• Innovate and make your mark: Bring bold ideas to life and influence our platform, products, and how we operate from day one.

How we support you

• Competitive salaries with regular reviews that reflect your impact, performance, and progression.
• Generous stock options so you directly share in the company’s growth and long‑term success.
• Premium private healthcare to support your physical wellbeing.
• 26 days of annual leave, plus your birthday off, and regional bank holidays.
• An enhanced parental leave policy to support you and your family at every stage.
• A MacBook, screens, and any additional equipment you need to perform at a high level.
• Access to salary sacrifice schemes covering childcare, groceries, EV cars, tech, pensions, bikes, and subscriptions (UK Only).
• Modern, centrally located offices in London, Belfast, Dundalk, and Dubai – designed for collaboration and focus.
• An annual learning and personal development budget for training, exams, certifications, and qualifications – whatever helps you move forward.