Head of Operations - London

About Ctrl Alt

Ctrl Alt is designing and operating the on-chain infrastructure powering digital capital markets globally. We bring together a unique blend of expertise in financial markets and cutting-edge in-house technology to deliver tailored, compliant solutions in the alternative assets space. Since launching in 2022, we’ve tokenized over $1.5bn in assets across real estate, private credit, funds, litigation finance and more. We’re building a high-performance, people-first culture where ambitious individuals can thrive. We move fast, think big and hold ourselves to a high bar, while keeping things collaborative, open and genuinely fun. At Ctrl Alt ideas win on merit, teams work closely with leadership, and everyone has a voice in shaping what we build next. We believe that hard work should come with real reward. You won’t just join a company - you’ll help build one. Last year alone, we grew from 17 to 50 people, and this year we’re going faster and further. That means real responsibility, meaningful impact, and the opportunity to grow alongside a company that’s redefining the future of finance through the tokenization of alternative assets. If you’re excited by scale‑up energy, ownership, and the chance to help shape both a business and a culture, Ctrl Alt is where you can do the most rewarding work of your career.

The Opportunity

As Ctrl Alt continues to scale, we are seeking a Head of Operations to lead, design, and continuously improve the company’s operational function. This is a senior leadership role, reporting directly to the COO and working closely with the wider C‑suite to ensure the business has robust, scalable, and compliant operational foundations. The role spans multiple areas of the business and requires both strategic thinking and hands‑on delivery. You will be expected to build structure where needed, streamline existing processes, and act as a key operational partner to leadership and teams across the company.

In this role you will:

• Own and oversee the day‑to‑day running of core operational processes across the business
• Design, implement, and continuously improve scalable operational workflows, controls, and documentation
• Act as a strategic partner to the COO and C‑suite, translating business objectives into effective operational execution
• Lead operational planning and prioritisation to support a rapidly growing organisation
• Ensure accuracy, consistency, and integrity of operational data, including oversight of reconciliations, validations, and reporting
• Identify operational risks and inefficiencies, and proactively design solutions to mitigate or resolve them
• Manage and deliver cross‑functional operational projects and initiatives
• Build, develop, and mentor operational capability within the team as the function grows
• Work closely with stakeholders across product, finance, legal, and technology to ensure seamless integration of processes
• Develop and maintain a strong understanding of the company’s products, regulatory environment, rules, procedures, and internal controls
• Act as a point of escalation for complex operational issues, driving issues through to resolution

This role will be a great fit if you:

• Have experience leading an operations function in a fast‑growing or scaling business environment
• Have significant experience in an operations, finance, or related role, with proven ownership of processes and outcomes
• Have a strong ability to manage complexity, prioritise effectively, and deliver against deadlines
• Pay high attention to detail, balanced with the ability to think strategically
• Are comfortable rolling up sleeves and leading by example in a hands‑on environment
• Have excellent written and verbal communication skills, with the ability to influence senior stakeholders
• Are self‑directed, solutions‑focused, and results driven
• Have strong problem‑solving and decision‑making capabilities
• Have experience with financial products or real‑world assets
• A strong interest in fintech, tokenisation, and the future of investing

Our Benefits

• Join a scaling fintech building the next generation of investment banking. You’ll work at the intersection of capital markets and cutting‑edge blockchain technology, helping drive and shape the future of financial infrastructure.
• Build and own the future of finance.
• Take real responsibility in shaping digital capital markets, with the autonomy to lead decisions and drive impact.
• Solve meaningful problems with exceptional people.
• Tackle complex challenges at the intersection of finance and technology alongside leaders with experience from Morgan Stanley, Credit Suisse, UBS, and Revolut.
• Grow fast in a high‑performance environment.
• Stretch beyond your comfort zone through close collaboration, rapid feedback, and continuous learning.
• Innovate and make your mark.
• Bring bold ideas to life and influence our platform, products, and how we operate from day one.

How we support you

• Competitive salaries with regular reviews that reflect your impact, performance, and progression.
• Generous stock options so you directly share in the company’s growth and long‑term success.
• Premium private healthcare to support your physical wellbeing.
• 26 days of annual leave, plus your birthday off, and regional bank holidays.
• An enhanced parental leave policy to support you and your family at every stage.
• A MacBook, screens, and any additional equipment you need to perform at a high level.
• Access to salary sacrifice schemes covering childcare, groceries, EV cars, tech, pensions, bikes, and subscriptions.
• Modern, centrally located offices in London, Belfast, Dundalk, and Dubai - designed for collaboration and focus.
• An annual learning and personal development budget for training, exams, certifications, and qualifications – whatever helps you move forward.