At a Glance
- Tasks: Drive AI adoption in the UK housing sector through full-cycle enterprise sales.
- Company: Join Ctrl AI, a leader in intelligent automation for dispute resolution.
- Benefits: Competitive base salary, variable compensation, share options, and remote work flexibility.
- Other info: Be part of a dynamic team at the forefront of regulatory change in housing.
- Why this job: Make a real impact in housing by leveraging AI to transform dispute resolution.
- Qualifications: 8-10 years in housing law or customer experience leadership with strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
Location: UK (remote with client travel, ideally London or Manchester)
Reports to: CEO
Compensation: Base plus variable compensation tied to sales performance. Share options available.
Mission
Drive adoption of Ctrl AI across the UK housing sector: Law firms handling disrepair and service charge claims, Housing associations and ALMOs managing complaints, and Ombudsman services resolving escalations. You’ll lead the sales conversation with domain authority, positioning AI as an accelerator for teams operating under an intensifying regulatory wave: Awaab’s Law, incoming STAIRS reporting, and other operational changes on the horizon.
The Role
You will own the full enterprise sales cycle, from outreach to close. Your credibility comes from lived experience of the sector; housing law, complaints or CX leadership inside a housing association, or casework at an ombudsman service. You understand disrepair caseloads, service charge disputes, ASB, complaints at volume, and today’s regulatory landscape. You’ll also need to navigate the sector’s data reality head-on: housing data is often poorly structured and poorly retained. Ctrl Disputes runs an optional side-of-desk with no integration required; a Growth Partner who can disarm the data objection on a first call will move deals faster. You’ll work directly with the CEO, shaping pipeline strategy and opening key accounts.
Your sector focus:
- Housing law firms - claimant and defendant disrepair, service charges, and related litigation.
- Housing associations, ALMOs, and registered providers - from G15-tier enterprise accounts to the G320 tail of sub-1,000-home providers, each with very different budget and procurement realities.
- Ombudsman services and sector convenors - Housing Ombudsman, Regulator of Social Housing, and sector bodies that act as buying or referral channels.
Core Responsibilities
- Lead full-cycle enterprise sales (prospect → qualify → demo → close) across housing law firms, housing associations, ALMOs, and ombudsman services.
- Lead discovery and demonstrations with authority on disrepair, service charges, ASB, complaints-at-scale processes, and tenant engagement / vulnerable resident workflows.
- Articulate the regulatory context - Housing Ombudsman, RSH, Awaab’s Law, STAIRS reporting - and how the platform helps organisations respond.
- Position the product credibly against housing’s data reality: side-of-desk deployment, no integration required, evidence-grounded and auditable, with a purpose around immediate RoI and benefits.
- Build relationships through sector events and networks - CIH, HQN, NHF, Housing 2026, and AI-in-housing forums and through sector convenors where relevant.
- Feed market intelligence back to product, shape outbound messaging alongside the CEO, and maintain accurate CRM hygiene and pipeline forecasts.
- Contribute to Ctrl AI’s commercial playbook, pricing models, and deal structure including how pricing flexes between enterprise deals and smaller-HA volume play.
What You Bring
- 8–10 years in housing law, housing association complaints / customer experience leadership, or ombudsman casework - any of these backgrounds welcome, provided the operational credibility is real.
- Working knowledge of disrepair, service charge disputes, ASB, complaints-at-scale processes, and the regulatory landscape (Housing Ombudsman determinations, Awaab’s Law, STAIRS, RSH standards).
- Familiarity with housing data reality: structure, quality, retention and judgement to set realistic client expectations on what AI can and cannot do with it.
- Comfort selling across buyer types: law firm partners, HA directors of complaints / customer experience, ALMO and local authority procurement, ombudsman leadership. Consultative and insight-led — credibility here is built through clarity, not hype.
- Strong written and verbal communication; confident at C-level. Self-driven and commercially disciplined, comfortable working directly with founders. An existing UK housing network is a significant advantage.
Why Ctrl AI.
Ctrl AI is redefining dispute resolution through intelligent automation, backed by leading investors and partnered with major technology and regulatory stakeholders. You’ll join at the inflection point, where the regulatory wave in housing is making this work genuinely urgent for the sector.
Growth Partner - Housing in Manchester employer: Ctrl AI
Ctrl AI is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the housing sector. With a focus on employee growth, you will have the opportunity to shape the future of dispute resolution while working closely with the CEO and industry leaders. The remote nature of the role, combined with client travel in key cities like London and Manchester, provides a unique blend of flexibility and engagement in a rapidly evolving regulatory landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Partner - Housing in Manchester
✨Tip Number 1
Network like a pro! Attend housing sector events and forums to meet potential clients and industry leaders. Building relationships in person can give us the edge when it comes to closing deals.
✨Tip Number 2
Master your pitch! When you get that chance to demo our product, make sure you highlight how Ctrl AI tackles the specific challenges faced by housing associations and law firms. Tailor your message to resonate with their pain points.
✨Tip Number 3
Stay updated on regulations! Knowing the ins and outs of Awaab’s Law and other regulatory changes will help us position Ctrl AI as a must-have solution. It shows we’re not just selling software; we’re providing essential support.
✨Tip Number 4
Leverage our website! Apply through our platform to streamline your application process. It’s a great way to show your commitment and get noticed by the team right away.
We think you need these skills to ace Growth Partner - Housing in Manchester
Some tips for your application 🫡
Show Your Sector Knowledge:When writing your application, make sure to highlight your experience in housing law or customer experience within the sector. We want to see that you understand the challenges and regulatory landscape, so don’t hold back on showcasing your expertise!
Be Clear and Concise:We appreciate straightforward communication. Keep your application clear and to the point, focusing on your relevant skills and experiences. Avoid jargon unless it’s specific to the housing sector; we want to know what you can bring to the table without any fluff.
Tailor Your Application:Make sure to tailor your application to the role of Growth Partner. Highlight how your background aligns with our mission at Ctrl AI and how you can drive adoption across the UK housing sector. Personalising your application shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Ctrl AI
✨Know Your Sector Inside Out
Before the interview, make sure you brush up on the latest developments in housing law and the regulatory landscape. Familiarise yourself with Awaab’s Law and STAIRS reporting, as well as common disrepair and service charge disputes. This knowledge will help you speak confidently about how Ctrl AI can address these issues.
✨Showcase Your Sales Skills
Prepare to discuss your experience with the full enterprise sales cycle. Be ready to share specific examples of how you've successfully navigated complex sales processes in the housing sector. Highlight your consultative approach and how you've built relationships with key stakeholders in previous roles.
✨Demonstrate Data Savvy
Since the role involves addressing the challenges of poorly structured housing data, come prepared with insights on how you've tackled similar issues in the past. Discuss your understanding of data quality and retention, and be ready to explain how you would set realistic expectations for clients regarding AI capabilities.
✨Engage with the Company’s Mission
Make sure you understand Ctrl AI's mission to redefine dispute resolution through intelligent automation. During the interview, express your enthusiasm for this mission and how your background aligns with it. Show that you're not just looking for a job, but that you're genuinely interested in making a difference in the housing sector.
