At a Glance
- Tasks: Lead enterprise sales in the housing sector, driving AI adoption and managing client relationships.
- Company: Ctrl AI, a pioneering company transforming dispute resolution with intelligent automation.
- Benefits: Competitive base salary, performance bonuses, share options, and remote work flexibility.
- Other info: Opportunity to shape the future of housing dispute resolution and grow your professional network.
- Why this job: Join a mission-driven team at the forefront of regulatory change in the housing sector.
- Qualifications: 8-10 years in housing law or customer experience, with strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
Location: UK (remote with client travel, ideally London or Manchester)
Reports to: CEO
Compensation: Base plus variable compensation tied to sales performance. Share options available.
Mission
Drive adoption of Ctrl AI across the UK housing sector: Law firms handling disrepair and service charge claims, Housing associations and ALMOs managing complaints, and Ombudsman services resolving escalations. You’ll lead the sales conversation with domain authority, positioning AI as an accelerator for teams operating under an intensifying regulatory wave: Awaab’s Law, incoming STAIRS reporting, and other operational changes on the horizon.
The Role
You will own the full enterprise sales cycle, from outreach to close. Your credibility comes from lived experience of the sector; housing law, complaints or CX leadership inside a housing association, or casework at an ombudsman service. You understand disrepair caseloads, service charge disputes, ASB, complaints at volume, and today’s regulatory landscape. You’ll also need to navigate the sector’s data reality head-on: housing data is often poorly structured and poorly retained. Ctrl Disputes runs an optional side-of-desk with no integration required; a Growth Partner who can disarm the data objection on a first call will move deals faster. You’ll work directly with the CEO, shaping pipeline strategy and opening key accounts.
Your sector focus:
- Housing law firms - claimant and defendant disrepair, service charges, and related litigation.
- Housing associations, ALMOs, and registered providers - from G15-tier enterprise accounts to the G320 tail of sub-1,000-home providers, each with very different budget and procurement realities.
- Ombudsman services and sector convenors - Housing Ombudsman, Regulator of Social Housing, and sector bodies that act as buying or referral channels.
Core Responsibilities
- Lead full-cycle enterprise sales (prospect → qualify → demo → close) across housing law firms, housing associations, ALMOs, and ombudsman services.
- Lead discovery and demonstrations with authority on disrepair, service charges, ASB, complaints-at-scale processes, and tenant engagement / vulnerable resident workflows.
- Articulate the regulatory context - Housing Ombudsman, RSH, Awaab’s Law, STAIRS reporting - and how the platform helps organisations respond.
- Position the product credibly against housing’s data reality: side-of-desk deployment, no integration required, evidence-grounded and auditable, with a purpose around immediate RoI and benefits.
- Build relationships through sector events and networks - CIH, HQN, NHF, Housing 2026, and AI-in-housing forums and through sector convenors where relevant.
- Feed market intelligence back to product, shape outbound messaging alongside the CEO, and maintain accurate CRM hygiene and pipeline forecasts.
- Contribute to Ctrl AI’s commercial playbook, pricing models, and deal structure including how pricing flexes between enterprise deals and smaller-HA volume play.
What You Bring
- 8–10 years in housing law, housing association complaints / customer experience leadership, or ombudsman casework - any of these backgrounds welcome, provided the operational credibility is real.
- Working knowledge of disrepair, service charge disputes, ASB, complaints-at-scale processes, and the regulatory landscape (Housing Ombudsman determinations, Awaab’s Law, STAIRS, RSH standards).
- Familiarity with housing data reality: structure, quality, retention and judgement to set realistic client expectations on what AI can and cannot do with it.
- Comfort selling across buyer types: law firm partners, HA directors of complaints / customer experience, ALMO and local authority procurement, ombudsman leadership. Consultative and insight-led — credibility here is built through clarity, not hype.
- Strong written and verbal communication; confident at C-level. Self-driven and commercially disciplined, comfortable working directly with founders. An existing UK housing network is a significant advantage.
Why Ctrl AI
Ctrl AI is redefining dispute resolution through intelligent automation, backed by leading investors and partnered with major technology and regulatory stakeholders. You’ll join at the inflection point, where the regulatory wave in housing is making this work genuinely urgent for the sector.
Locations
Growth Partner - Housing in Cheshire, Warrington employer: Ctrl AI
Ctrl AI is an exceptional employer for those passionate about transforming the housing sector through innovative technology. With a strong focus on employee growth, we offer opportunities to shape the future of dispute resolution while working closely with the CEO in a collaborative and dynamic environment. Our remote work flexibility, combined with the chance to engage directly with key industry players in London or Manchester, ensures that you can make a meaningful impact while enjoying a supportive and forward-thinking workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Partner - Housing in Cheshire, Warrington
✨Tip Number 1
Get to know the sector inside out! Familiarise yourself with housing law, complaints processes, and the latest regulations like Awaab’s Law. This knowledge will help us position Ctrl AI as the go-to solution for potential clients.
✨Tip Number 2
Network like a pro! Attend industry events and connect with key players in housing associations and ombudsman services. Building relationships can open doors for us and create opportunities to showcase our product.
✨Tip Number 3
Master the art of consultative selling. When chatting with potential clients, focus on understanding their pain points and how Ctrl AI can solve them. This approach builds trust and credibility, making it easier for us to close deals.
✨Tip Number 4
Don’t forget to leverage our website! It’s a great resource for insights and tools that can help you during your sales conversations. Plus, applying through our site shows your commitment to joining the team!
We think you need these skills to ace Growth Partner - Housing in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Growth Partner role. Highlight your experience in housing law, complaints, or customer experience leadership, and show how it aligns with our mission at Ctrl AI.
Showcase Your Credibility:We want to see your lived experience in the sector! Share specific examples of how you've navigated disrepair cases, service charge disputes, or ASB complaints. This will help us understand your authority in the field.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to articulate your understanding of the regulatory landscape and how you can position AI as a solution for housing organisations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Ctrl AI.
How to prepare for a job interview at Ctrl AI
✨Know Your Sector Inside Out
Before the interview, dive deep into the specifics of housing law, disrepair claims, and the regulatory landscape. Familiarise yourself with Awaab’s Law and STAIRS reporting, as well as the challenges faced by housing associations and ombudsman services. This knowledge will help you speak confidently and position Ctrl AI as a solution to their pain points.
✨Showcase Your Credibility
Highlight your lived experience in the housing sector during the interview. Whether it’s from working in a housing association or handling complaints at an ombudsman service, make sure to share relevant stories that demonstrate your understanding of the industry. This will build trust and show that you can lead sales conversations with authority.
✨Prepare for Data Discussions
Since data reality is a significant concern in the housing sector, be ready to address potential objections regarding data structure and retention. Prepare examples of how Ctrl AI can operate effectively without integration and provide immediate ROI. This will help you disarm any concerns and move deals forward more quickly.
✨Network Like a Pro
Leverage your existing connections in the housing sector and be prepared to discuss how you can build relationships through sector events and networks. Mention any relevant forums or organisations you’re involved with, as this shows your commitment to staying engaged and informed within the industry.
