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- Tasks: Support clients in their time of need while maintaining high service standards.
- Company: Join a compassionate team at a leading Funeral Care brand.
- Benefits: Flexible pay options, discounts on food, and supportive work environment.
- Why this job: Make a meaningful impact by helping others during difficult times.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Opportunities for personal growth in a respectful and empathetic setting.
The predicted salary is between 11 - 14 £ per hour.
We have a fantastic opportunity for you to work with our client as a Care Centre Assistant in WELWYN GARDEN CITY - Hertfordshire, AL7 4ST.
Your pay rate and shifts as Care Centre Assistant: Day Shift (09:00 to 17:00), Monday to Friday - £12.35 p/h.
As an advocate of the Funeral Care brand, this role is critical in helping our clients say their best goodbye. The role is integral behind the scenes as well as supporting Funeral Care operational front-line colleagues to support clients in their time of need.
Your role as a Care Centre Assistant:
- Clean Funeral Care vehicles on a day-to-day basis including polish & wax routine.
- Carry out daily & weekly vehicle checks.
- Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
- Fully prepare all types of coffins.
- Handle floral tributes with care.
- Report to the Care Logistics Management team and respond appropriately to instructions.
- Ensure full compliance with all health and safety requirements and checks.
Although you will not be dealing directly with the deceased, please be mindful you will be in the same environment where the deceased will be cared for.
What you’ll do - Being there for each other:
- Work with other colleagues to promote teamwork to ensure high standards of service delivery.
- Always maintain a professional and dignified manner.
- Ensure the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.
Skills, Knowledge and Experience:
- Strong communication skills.
- Being a team player, building and maintaining professional relationships.
- Basic literacy, numeracy and IT skills utilising all available technology, when required.
- Willingness to learn new skills and approach challenges.
- Ability to carry out heavy lifting and manual handling from strained positions.
- Required to always act with discretion and empathy.
- The ability to react calmly and compassionately in emotional circumstances.
What benefits are available as a Care Centre Assistant:
- Lockers
- Toilets
- Smoking Area
CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more.
CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
Apply now to become a Funeral Care Centre Assistant.
Care Centre Assistant in Welwyn Garden City employer: CTRG
Contact Detail:
CTRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Centre Assistant in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the funeral care industry. A personal recommendation can go a long way in landing that Care Centre Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in helping clients say their best goodbye.
✨Tip Number 3
Practice your communication skills! As a Care Centre Assistant, you'll need to convey empathy and professionalism. Role-play with a friend or family member to get comfortable with potential interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Care Centre Assistant in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about supporting clients during their difficult times.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Care Centre Assistant role.
Highlight Teamwork Skills: Since teamwork is key in this role, make sure to mention any previous experiences where you’ve worked well with others. We love seeing how you can contribute to a supportive environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Care Centre Assistant position in Welwyn Garden City.
How to prepare for a job interview at CTRG
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Centre Assistant. Familiarise yourself with tasks like cleaning vehicles, preparing coffins, and maintaining a professional environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, be prepared to discuss how you've effectively communicated in past jobs or situations. Use examples that highlight your ability to work as part of a team and maintain professional relationships, especially in sensitive environments.
✨Demonstrate Empathy and Discretion
Given the nature of the work, it's crucial to convey your understanding of the emotional aspects involved. Share experiences where you've had to act with empathy and discretion, showing that you can handle sensitive situations with care and respect.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if this is the right fit for you.
