CTRG are recruiting for a Transport Administrator in Coventry This role supports both the primary and secondary transport operations, ensuring the delivery of a high-quality service to customers. Reporting to the Transport Shift Managers, the position involves working 40 hours per week. The successful candidate will typically work Monday to Friday, 14:00-22:00; however, flexibility may be required to meet business needs. Paid Hourly Rate: Β£13.00 About this role include: Communicate effectively with drivers and customers via phone and email Use systems (such as ESP/ GTS/ SAP/ DLOG/ Drive Safe) to input data and generate reports Conduct driver briefings and debriefings Maintain a positive and engaging approach with drivers Use Microsoft Word and Excel proficiently Demonstrate strong organisational skills Deliver a customer-focused service at all times Provide the Customer Service team with confirmation updates Maintain and update KPI spreadsheets Apply knowledge of drivers' hours regulations Key objectives: Driver communication/phone calls and logging accurate information. KPI reporting - Accurate data and reports. Driver debrief - System updates. Supporting the Transport Shift Managers to run the shift efficiently. ctrg limited is acting as an em...
Transport Administrator