At a Glance
- Tasks: Support clients during difficult times by maintaining vehicles and assisting with funeral preparations.
- Company: Join a compassionate team at a leading Funeralcare brand.
- Benefits: Flexible pay options, discounts on food, and a supportive work environment.
- Why this job: Make a meaningful impact while helping others say their final goodbyes.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Work in a respectful environment with opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
We have a fantastic opportunity for you to work with our client as a Care Centre Assistant in SOUTH SHIELDS - Tyne & Wear, NE33 4PP.
Your pay rate and shifts as Care Centre Assistant:
- Day Shift (09:00 to 13:00) Monday to Friday - £12.35 p/h
- Back Shift (13:00 to 16:00), Monday to Friday - £12.35 p/h
As an advocate of the Funeralcare brand, this role is critical in Helping our clients say their best goodbye. The role is integral behind the scenes as well as supporting Funeralcare operational front-line colleagues to support clients in their time of need.
Your role as a Care Centre Assistant:
- Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine
- Carry out daily & weekly vehicle checks.
- Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
- Fully prepare all types of coffins.
- Handle floral tributes with care.
- Report to the Care Logistics Management team and respond appropriately to instructions.
- Ensure full compliance with all Health and safety requirements and checks.
- Be mindful that you will be in the same environment where the deceased will be cared for.
What you’ll do - Being there for each other:
- Work with other colleagues to promote teamwork to ensure high standards of service delivery.
- Always maintain a professional and dignified manner.
- Ensure the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.
Skills, Knowledge and Experience:
- Strong communication skills.
- Being a team player, building and maintaining professional relationships.
- Basic literacy, numeracy and IT skills utilising all available technology, when required.
- Willingness to learn new skills and approach challenges.
- Ability to carry out heavy lifting and manual handling from strained positions.
- Required to always act with discretion and empathy.
- The ability to react calmly and compassionately in emotional circumstances.
What benefits are available as a Care Centre Assistant:
- Onsite Canteen
- CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more.
- CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
Apply now to become a Funeral Care Centre Assistant.
Care Centre Assistant in South Shields employer: CTRG
Contact Detail:
CTRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Centre Assistant in South Shields
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the funeral care industry. A personal recommendation can go a long way in landing that Care Centre Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company and understanding their values. Since this role is all about compassion and teamwork, think of examples from your past experiences that showcase these qualities.
✨Tip Number 3
Dress appropriately for the interview. Even though you won’t be dealing directly with clients, showing professionalism and respect for the environment is key. A smart appearance can make a great first impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Care Centre Assistant in South Shields
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Care Centre Assistant role. We want to see how you can contribute to 'Helping our clients say their best goodbye'.
Showcase Your Communication Skills: Since strong communication is key in this role, don’t forget to mention any relevant experiences where you've effectively communicated or worked as part of a team. We love seeing examples of teamwork!
Be Professional and Dignified: This role requires a professional approach, so ensure your application reflects that. Use a respectful tone and demonstrate your understanding of the sensitive nature of the work we do at Funeralcare.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at CTRG
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Centre Assistant. Familiarise yourself with tasks like cleaning vehicles, preparing coffins, and maintaining a professional demeanour. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Strong communication is key in this role, so be prepared to demonstrate your ability to communicate effectively. Think of examples from your past experiences where you've worked as part of a team or handled sensitive situations with empathy. This will highlight your suitability for the position.
✨Emphasise Teamwork and Professionalism
The job requires working closely with others, so be ready to discuss how you promote teamwork and maintain high standards. Share specific instances where you've collaborated with colleagues to achieve a common goal, showcasing your ability to contribute positively to the work environment.
✨Prepare for Emotional Scenarios
Given the nature of the work, it's important to convey your ability to handle emotional circumstances with grace. Think about how you would react in sensitive situations and be ready to share your thoughts on maintaining discretion and empathy while supporting clients during difficult times.