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- Tasks: Lead and coach colleagues to help them reach their full potential.
- Company: Join a dynamic team at CTRG, part of the Co-op family.
- Benefits: Competitive pay rates, flexible pay options, and discounts on food.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Make a real difference in people's careers while developing your own skills.
- Qualifications: Passion for coaching and helping others succeed; experience is a plus.
The predicted salary is between 28000 - 35000 £ per year.
Location: Co-op Site, Birtley
Employment Type: Full-Time
Hours: 40 hours per week
Shift Pattern: 5 days out of 7, between 10:00 - 18:00 (varied shifts)
Pay Rates (Based on Shift Time Bands):
- Days (10:00 - 14:00): £13.49 per hour
- Backs (14:00 - 22:00): £15.43 per hour
- Nights (22:00 - 06:00): £16.72 per hour
- Overtime when available is payable at enhanced rate
Introduction
CTRG is excited to offer an excellent opportunity for motivated, and people focused individuals to join our team as a Performance Lead. This is a fantastic role for someone passionate about coaching, colleague engagement, and helping others reach their full potential. As a Performance Lead, you will play a key part in supporting, developing and guiding CTRG Colleagues working on site at the Co-op. You will help shape their journey from day one whether through delivering engaging introductions, coaching them on performance expectations, or providing day to day support and motivation. If you thrive in a coaching role, enjoy working with people, and want to build a career within colleague development, this could be the ideal next step.
What You’ll Be Doing:
- Serve as the primary point of contact for a designated group of agency colleagues.
- Provide daily performance check-ins and personalized coaching sessions.
- Hold regular 1:1 meetings focused on performance, attendance, and behaviour.
- Foster a positive, motivating environment that supports colleague success.
- Support the induction of new colleagues, delivering engaging and informative group introductions.
- Complete daily floor walks to give proactive, hands-on support.
- Collaborate closely with Co-op Team Managers and the CTRG Contract Manager.
- Share clear performance insights, feedback, and improvement opportunities.
- Build and maintain strong working relationships with colleagues and client partners.
- Maintain accurate, up-to-date records of colleague performance and development.
- Track and complete follow-up actions from coaching sessions, meetings, and client interactions.
What We’re Looking For:
We’re seeking enthusiastic, proactive individuals who can:
- Build strong relationships and communicate clearly.
- Coach, motivate and support others to reach their potential.
- Take initiative and remain calm under pressure.
- Maintain professionalism and confidentiality.
- Contribute positively to the wider site culture.
Previous logistics and coaching experience are great but not essential. What matters most is your passion for helping people succeed.
We’re a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.
CTRG is partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
Apply now for an immediate start as a Performance Lead - CTRG!
CTRG Limited is acting as an employment business in relation to this vacancy.
Performance Lead - CTRG employer: CTRG
Contact Detail:
CTRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Lead - CTRG
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coaching skills! Since the Performance Lead role is all about helping others succeed, think of examples from your past where you've motivated or supported someone. Be ready to share these stories during your interview to demonstrate your passion for colleague development.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you have questions about the role or the team, drop a message to the hiring manager or recruiter. This shows initiative and can help you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Performance Lead - CTRG
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for coaching and helping others succeed.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous coaching or people-focused roles you've had, as this will really resonate with us at CTRG.
Show Enthusiasm: We love seeing candidates who are genuinely excited about the role! Use your application to express why you’re passionate about colleague development and how you can contribute to our positive environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you about this fantastic opportunity.
How to prepare for a job interview at CTRG
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Performance Lead role. Familiarise yourself with the key responsibilities like coaching, performance check-ins, and colleague engagement. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Coaching Skills
Since this role is all about supporting and developing others, be prepared to share examples of how you've successfully coached or motivated individuals in the past. Think of specific situations where you made a positive impact on someone's performance or confidence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, performance metrics, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Demonstrate Your People Skills
As a Performance Lead, building strong relationships is crucial. During the interview, highlight your communication skills and ability to foster a positive environment. Share anecdotes that illustrate your approach to teamwork and collaboration, as this will resonate well with the interviewers.