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- Tasks: Support clients during their time of need and maintain Funeralcare vehicles.
- Company: Join a compassionate team at a leading Funeralcare provider.
- Benefits: Flexible pay options, discounts on food, and professional development opportunities.
- Why this job: Make a meaningful impact while working in a supportive environment.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Team-oriented role with opportunities for personal growth.
The predicted salary is between 10 - 15 £ per hour.
We have a fantastic opportunity for you to work with our client as a Care Centre Assistant in Newcastle Upon Tyne, NE15 6RU.
Your pay rate and shifts as Care Centre Assistant: Back Shift (13:00 to 17:00), Monday to Friday - £12.35 p/h.
As an advocate of the Funeralcare brand, this role is critical in Helping our clients say their best goodbye. The role is integral behind the scenes as well as supporting Funeralcare operational front-line colleagues to support clients in their time of need.
Your role as a Care Centre Assistant:
- Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine.
- Carry out daily & weekly vehicle checks.
- Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
- Fully prepare all types of coffins.
- Handle floral tributes with care.
- Report to the Care Logistics Management team and respond appropriately to instructions.
- Ensure full compliance with all health and safety requirements and checks.
Although you will not be dealing directly with the deceased, please be mindful you will be in the same environment where the deceased will be cared for.
What you’ll do - Being there for each other:
- Work with other colleagues to promote teamwork to ensure high standards of service delivery.
- Always maintain a professional and dignified manner.
- Ensure the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.
Skills, Knowledge and Experience:
- Strong communication skills.
- Being a team player, building and maintaining professional relationships.
- Basic literacy, numeracy and IT skills utilising all available technology, when required.
- Willingness to learn new skills and approach challenges.
- Ability to carry out heavy lifting and manual handling from strained positions.
- Required to always act with discretion and empathy.
- The ability to react calmly and compassionately in emotional circumstances.
What benefits are available as a Care Centre Assistant:
- CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more.
- CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
Apply now to become a Funeral Care Centre Assistant.
Care Centre Assistant in Newcastle upon Tyne employer: CTRG
Contact Detail:
CTRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Centre Assistant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral care industry. A personal recommendation can go a long way in landing that Care Centre Assistant role.
✨Tip Number 2
Prepare for the interview by practising common questions related to teamwork and empathy. Think about your past experiences and how they relate to the skills needed for this role. We want you to shine!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with potential employers, express why you want to be a Care Centre Assistant and how you can contribute to helping clients say their best goodbye.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed, and we’re always on the lookout for dedicated individuals ready to join our team.
We think you need these skills to ace Care Centre Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Care Centre Assistant role. We want to see how you can contribute to 'Helping our clients say their best goodbye'.
Showcase Your Communication Skills: Since strong communication is key in this role, don’t forget to mention any relevant experiences where you've effectively communicated or worked as part of a team. We love seeing examples of teamwork!
Highlight Your Empathy: This role requires a compassionate approach, so share any experiences that demonstrate your ability to react calmly and empathetically in emotional situations. We appreciate candidates who understand the importance of discretion.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on this rewarding journey!
How to prepare for a job interview at CTRG
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Care Centre Assistant. Familiarise yourself with tasks like cleaning vehicles, preparing coffins, and maintaining a professional demeanour. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you've effectively communicated in past jobs or situations. Think of examples where you've worked as part of a team or handled sensitive situations with empathy and discretion.
✨Demonstrate Team Spirit
This position requires teamwork, so be ready to share experiences where you've collaborated with others. Highlight your ability to build professional relationships and how you contribute to a positive work environment. Employers love to see candidates who can work well with others!
✨Prepare for Emotional Scenarios
Given the nature of the work, you might face emotional circumstances. Think about how you would react calmly and compassionately in such situations. Being able to articulate your approach to handling sensitive matters will show that you're suited for the role.
