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- Tasks: Support clients during their time of need and maintain high service standards.
- Company: Join a compassionate team at a leading Funeralcare provider.
- Benefits: Earn £12.35 p/h, flexible pay options, and access to discounted food.
- Why this job: Make a meaningful impact while working in a supportive environment.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Flexible hours, teamwork-focused, and opportunities for personal growth.
The predicted salary is between 12 - 13 £ per hour.
We have a fantastic opportunity for you to work with our client as a Care Centre Assistant in FALKIRK - Stirlingshire, FK1 1RQ.
Your pay rate and shifts as Care Centre Assistant: Day Shift (10:00 to 14:00), Monday to Friday - £12.35 p/h.
As an advocate of the Funeralcare brand, this role is critical in Helping our clients say their best goodbye. The role is integral behind the scenes as well as supporting Funeralcare operational front-line colleagues to support clients in their time of need.
Your role as a Care Centre Assistant:
- Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine.
- Carry out daily & weekly vehicle checks.
- Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
- Fully prepare all types of coffins.
- Handle floral tributes with care.
- Report to the Care Logistics Management team and respond appropriately to instructions.
- Ensure full compliance with all health and safety requirements and checks.
Although you will not be dealing directly with the deceased, please be mindful you will be in the same environment where the deceased will be cared for.
What you’ll do - Being there for each other:
- Work with other colleagues to promote teamwork to ensure high standards of service delivery.
- Always maintain a professional and dignified manner.
- Ensure the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.
Skills, Knowledge and Experience:
- Strong communication skills.
- Being a team player, building and maintaining professional relationships.
- Basic literacy, numeracy and IT skills utilising all available technology, when required.
- Willingness to learn new skills and approach challenges.
- Ability to carry out heavy lifting and manual handling from strained positions.
- Required to always act with discretion and empathy.
- The ability to react calmly and compassionately in emotional circumstances.
CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more. CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
Apply now to become a Funeral Care Centre Assistant.
Care Centre Assistant employer: CTRG
Contact Detail:
CTRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Centre Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral care industry. A personal recommendation can go a long way in landing that Care Centre Assistant role.
✨Tip Number 2
Prepare for the interview by practising common questions related to teamwork and empathy. Think about your past experiences and how they relate to the skills needed for this role. We want you to shine!
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking professional shows you respect the opportunity. Plus, it’ll boost your confidence when you walk in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Care Centre Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Care Centre Assistant role. We want to see how you can contribute to 'Helping our clients say their best goodbye'.
Showcase Your Team Spirit: Since teamwork is key in this role, let us know about your experiences working collaboratively. Share examples of how you've built professional relationships and supported colleagues in previous jobs.
Highlight Your Communication Skills: Strong communication is essential for a Care Centre Assistant. Be sure to mention any relevant experiences where you've effectively communicated, especially in sensitive situations. We appreciate empathy and discretion!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board as a Care Centre Assistant in Falkirk!
How to prepare for a job interview at CTRG
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Care Centre Assistant. Familiarise yourself with tasks like cleaning vehicles, preparing coffins, and maintaining a professional demeanour. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you've effectively communicated in past jobs or situations. Think of examples where you've worked as part of a team or handled sensitive situations with empathy and discretion.
✨Demonstrate Teamwork and Professionalism
This position requires working closely with others, so be ready to share experiences that highlight your ability to collaborate. Talk about times when you’ve supported colleagues or contributed to a positive work environment, emphasising your commitment to high standards of service delivery.
✨Prepare for Emotional Scenarios
Given the nature of the work, you might face emotional situations. Reflect on how you would handle these moments with calmness and compassion. Being able to articulate your approach to dealing with sensitive circumstances will show that you’re suited for this role.
