At a Glance
- Tasks: Manage overdue accounts, negotiate repayments, and investigate customer circumstances.
- Company: Growing financial services organisation with a supportive collections team.
- Benefits: Competitive salary, bonus, and benefits in a full-time role.
- Other info: Office-based role with a Monday to Friday schedule and opportunities for process improvement.
- Why this job: Make a real difference by helping customers manage their finances effectively.
- Qualifications: Experience in recoveries or collections, strong negotiation skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Recovery Analyst
Location: Windsor, Berkshire Salary: Competitive + Bonus + Benefits Job Type: Full-time | Permanent
CTR Select is recruiting on behalf of a growing financial services organisation for a Recovery Analyst to join its Collections team.
Office based, working Monday – Friday 8.30am-5pm.
This is an excellent opportunity for someone with experience in recoveries, collections, credit control or debt management who enjoys investigating cases, negotiating payment solutions and managing their own portfolio.
Key Responsibilities
- Manage a portfolio of overdue customer accounts.
- Contact customers to agree repayment arrangements and recover outstanding balances.
- Investigate customer circumstances using Companies House and other online resources.
- Review financial information and assess affordable repayment plans.
- Maintain accurate case notes and CRM records.
- Monitor Companies House for changes affecting customer accounts.
- Escalate cases to legal representatives where appropriate.
- Work towards recovery targets while ensuring regulatory compliance.
- Identify opportunities to improve processes and customer outcomes.
- Skill and Experience
- Experience in Recoveries, Collections, Credit Control or Financial Services.
- Strong negotiation and communication skills.
- Excellent attention to detail and organisational skills.
- Confidence handling difficult conversations professionally.
- Good IT skills and experience using CRM systems.
- A proactive, resilient and customer-focused approach.
If this Recovery Analyst role is of interest to you, please click apply or contact Marie Spratley in our Egham office
Recovery Analyst in Windsor employer: CTR Select
Join a dynamic recruitment firm that values innovation and collaboration, offering a vibrant work culture where your contributions directly impact growth. With competitive salaries and opportunities for professional development, you'll thrive in an environment that encourages personal and career advancement while building meaningful client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Analyst in Windsor
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like CTR Select. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Recovery Analyst in Windsor
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to CTR Select.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on CTR Select's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at CTR Select
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with CTR Select.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at CTR Select will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former CTR Select employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
