About the role
The role requires an individual who is looking to work on one of the newest and most exciting sporting event series. The Sport division is a strong focus for CTM, with support from the wider business to encourage growth within the sector. The culture of the organisation is dynamic and committed to implementing new ideas from within that will benefit our loyal client base.
This role will require a person that embraces the challenge of working within a competitive industry. A determined and enthusiastic person will in turn receive positive support and encouragement form everyone within the organisation to successfully grow the business.
What you will be doing
This role will be working on one specific major sporting event series, it provides exposure in all aspects of the delivery, you will work well under pressure and have meticulous attention to detail.
You will love everything about operations, bringing an incredible work ethic, and enjoy the planning and delivery of a successful sporting event. You’ll be juggling spreadsheets, rooming lists, and flight manifests whilst equally feeling comfortable talking to clients. Just as comfortable working with a team and using our systems as you are working individually with your own tasks and responsibilities.
You’ll also be happy working with suppliers old and new, and comfortable that a focus on profitability is in everything you do. The role will be high energy, engaging and fast paced. There will be plenty of customer interaction, where in person, over the phone or by email, delivering excellent customer service is what you will strive for.
Reporting to the Project Director, these are some of the items you can expect to be doing and responsible for:
• Contact suitable hotels within each location that meet the clients\’ requirements, standards and RFP needs.
• Negotiate hotel rates at each location.
• Provide full proposals for each location, outlining each hotel’s offering, services and financials.
• Contract negotiation.
• Ensure all hotel contracts includes the required legal clauses language.
• Manage all finance aspects of the contract, once signed.
• Manage travel and rooming lists through CTM Sport’s chosen software.
• Track all amendments, cancellations and additions.
• Create various reports for the client.
• Finalise MASTER and IPO accounts.
• Reconcile all events within the agreed timeframe.
• Some overseas travel will be required.
• This is not a 9-5 job. Given most of our operations take place outside of office hours, there is a need to flexibly support outside of office hours and weekends
Skills and Experience Required
• 3-5 years experience in the event/sport management industry.
• Strong organisation skills.
• Strong Microsoft Office skills, particularly in Excel.
• SharePoint experience.
• Events Air experience preferred.
• Experience is manging high profile events, including managing several hotels during the same event.
• Previous event onsite and face-to-face client interaction required.
What we’re looking for
On top of all your organisational and communication talents, you’ll be a great, fun person to work with. We are a positive and friendly team made up of people who support each other, and we are looking to add to our already fantastic team dynamic.
You’ll have:
• A positive outlook and can-do attitude.
• Strong attention to detail and accuracy in your work.
• The ability to prioritise your workload and take direction to meet deadlines.
• A passion for working as part of a team.
• Great interpersonal skills for communicating with clients and colleagues via phone and email.
• The ability to keep calm under pressure.
• An unwavering commitment to the task.
• The ability to identify and create profit opportunities.
• High level of discretion.
Why CTM?
Reward & Recognition
CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. Previous trips have included: Los Angeles, Hong Kong, Paris, Abu Dhabi, Queenstown, and Dallas.
As part of a strong and stable company, CTM will support you in your career development plans with a very strong history of promoting from within. CTM’s High-Performance (HiPo) programme has excelled the professional development of many CTM Leaders.
Employee Wellbeing and Flexibility
The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well know wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.
Sustainability Focus
CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM. Underpinned by our four Sustainability Pillars; Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. Some initiatives include:
- Annual Volunteer Day Leave to support a charity/cause of your choice
- Offsetting all CTM employees’ travel
- Partnership with South Pole – supporting sustainable community projects (local & global)
- Paperless office initiatives & recycling options
If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. Get on board today.
CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.
CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.
All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com.
Contact Detail:
CTM Sport Recruiting Team