At a Glance
- Tasks: Support Design Consultants by managing quotes, proposals, and client communication.
- Company: Join a dynamic team at CTI, focused on professionalism and teamwork.
- Benefits: Enjoy competitive pay, growth opportunities, and a collaborative work environment.
- Other info: Embrace a culture of accountability and continuous improvement.
- Why this job: Make a real impact by helping clients and driving new business.
- Qualifications: Strong communication, organisation, and customer focus skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Inside Sales role provides dedicated support to Design Consultants, enabling them to focus on client engagement and winning new business. You will manage the detail, accuracy, and coordination of quotes, proposals, and follow-up to keep opportunities moving.
Key Responsibilities:
- Opportunity Creation: Work alongside Design Consultants to identify, log, and track new sales opportunities.
- Quote Preparation: Produce accurate quotes for jobs, box orders, and evaluations, ensuring all required details are included.
- Take-Offs: Review drawings to extract equipment lists and quantities for proposals.
- Vendor Liaison: Request custom quotes and special pricing from vendors to ensure competitive offers.
- Proposal Export: Prepare and format basic or complex proposals for client delivery.
- Customer Communication: Keep clients informed during the quoting process and respond to queries promptly.
- Specification Management: Gather and attach relevant spec sheets and manuals where required.
- Lead Time Tracking: Monitor product availability and adjust proposals to reflect accurate delivery timelines.
- Address Verification: Confirm shipping and billing addresses for every proposal to prevent errors.
- Delivery Requirements: Check for lift gate needs and confirm delivery contact details for box orders.
- Job Booking: Verify NTP (PO, signed quote, contract), request SLED, save required documents to YODA, and pass jobs to the BC team.
- CRM Accuracy: Maintain up-to-date customer and account information in D365, including adding new accounts, updating contacts, and merging duplicates.
Key Skills & Qualifications:
- Communication: Clearly explain information to clients, colleagues, and vendors in both written and verbal form.
- Organisation: Maintain accuracy and detail across multiple projects and priorities.
- Customer Focus: Always act in the best interest of the client while balancing commercial goals.
- Collaboration: Work closely with Design Consultants, engineering teams, and the Care Director to achieve outcomes.
- Commercial Awareness: Understand pricing, margins, and the value of service agreements.
- CRM Proficiency: Use D365 to manage data, track opportunities, and maintain accurate records.
Personal Conduct & Leadership
At CTI, we believe in a culture of professionalism, teamwork, and accountability. Our team should demonstrate:
- Ownership of System Reliability: You will take full responsibility for the continued performance of systems under service agreements, treating uptime as your personal mission.
- Proactive by Nature: You will not wait for systems to fail. You will actively seek out ways to improve performance and prevent future issues.
- Calm Under Pressure: You will perform fault-finding and repairs in live environments with minimal disruption, keeping clients informed at every stage.
- Commitment to Quality: You will complete every task to the highest standard, ensuring systems leave your care in optimal condition.
- Collaborative Spirit: You will work closely with service coordinators, project teams, and engineers to share findings and improve CTI’s service capability.
If you’re ready to take the next step in your career and deliver work you can be proud of, we’d love to hear from you.
Inside Sales Representative in Redford employer: CTI
At CTI, we pride ourselves on fostering a dynamic work environment that prioritises professional growth and collaboration. As an Inside Sales Representative, you will enjoy a supportive culture that encourages teamwork and accountability, alongside opportunities for ongoing development in communication and commercial awareness. Located in a vibrant area, our company offers competitive benefits and a commitment to quality, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Redford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Inside Sales role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in communication, organisation, and customer focus make you the perfect fit for the Inside Sales role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Inside Sales Representative in Redford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Inside Sales role. Highlight your experience with quotes, proposals, and customer communication, as these are key aspects of the job. We want to see how you can support our Design Consultants!
Show Off Your Organisation Skills:Since this role involves juggling multiple projects, demonstrate your organisational skills in your application. Share examples of how you've managed details and maintained accuracy in past roles. We love a candidate who can keep things running smoothly!
Highlight Your Communication Style:Effective communication is crucial for this position. In your written application, showcase your ability to explain complex information clearly and concisely. We’re looking for someone who can keep clients informed and engaged throughout the quoting process.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CTI
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Inside Sales role. Familiarise yourself with the key responsibilities like quote preparation and customer communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisation Skills
Since this role requires a keen eye for detail and organisation, prepare examples from your past experiences where you've successfully managed multiple projects or priorities. Be ready to discuss how you keep track of details and ensure accuracy in your work.
✨Demonstrate Your Communication Skills
Communication is key in this role, so practice explaining complex information clearly and concisely. You might be asked to role-play a scenario where you need to communicate with a client or vendor, so think about how you'd approach that.
✨Be Proactive and Solution-Oriented
The company values a proactive approach, so come prepared with ideas on how you would improve processes or handle challenges in the Inside Sales role. Share examples of how you've taken initiative in previous roles to solve problems or enhance performance.
