Field Specialist in London

CTI is seeking a Field Specialist – our elite on‐site technical resource. This is a hands‐on role for an expert who can build, commission, and finish systems to the highest standard. You will be equally confident leading a team on a construction site, tuning DSPs, finalising code, or walking a client through their system on handover day. You will own every detail of delivery – mechanical, electrical, and software – ensuring that what has been engineered and pre‐built off‐site performs flawlessly in the real world. This role demands precision, professionalism, and pride in doing things properly.

Key Responsibilities

• Site Leadership – Direct technicians, assign tasks, and ensure safe, efficient progress in line with CTI standards.
• System Integration – Install, wire, and configure complete AV systems, maintaining clean and methodical installations.
• Commissioning & Final Execution – Deploy configurations, tune DSPs, balance audio, calibrate displays, and refine control systems.
• Troubleshooting & Issue Resolution – Diagnose and resolve mechanical, electrical, and software challenges calmly and effectively.
• Client Delivery – Act as the technical face of CTI during commissioning and handover, delivering intuitive, professional systems.
• System Verification – Perform and document complete testing to ensure performance aligns with design intent.
• Training & Handover – Provide clear training to end users, prepare as‐built documentation, backups, and sign‐off reports.
• Quality & Ownership – Inspect all work, verify terminations, labelling, and documentation before sign‐off.
• Health & Safety Leadership – Lead by example, ensuring full compliance with safety policies and risk assessments.
• Cross‐Team Collaboration – Share real‐world insights with design, engineering, and service teams to improve future projects.
• Flexible Work Approach – Adapt to site requirements and deadlines without compromising quality.
• Completion & Handover – Guarantee absolute completion, including sign‐offs, documentation, and smooth transition to service teams.

Key Skills & Qualifications

• Technical Breadth – Expertise across AV, UC, and broadcast systems including Crestron, Q‐SYS, Biamp, Extron, Shure, Ross, Disguise.
• Commissioning Proficiency – Skilled in DSP tuning, control code deployment, video calibration, and network configuration (VLAN, Dante, AES67, NDI).
• Installation Discipline – Expert mechanical and electrical installation skills, including cable management and system build quality.
• Problem Solving – Methodical fault‐finding across hardware, software, and networks.
• Documentation – Ability to produce accurate commissioning records, as‐built drawings, backups, and verification checklists.
• Certifications – CTS, CTS‐I, ECS, SSSTS, IPAF, PASMA preferred.

Personal Conduct & Leadership

• Commitment to quality and excellence in every installation.
• Ownership and accountability for all on‐site work.
• A supportive, team‐oriented mindset with mentoring capability.
• Clear and confident communication with colleagues, clients, and contractors.
• Professionalism and approachability on‐site.
• Calm, solutions‐focused problem‐solving under pressure.

Join CTI as a Field Specialist and set the standard for technical delivery. Apply today and take pride in building systems that perform flawlessly, every time.