At a Glance
- Tasks: Lead operations for a top payment service provider, managing projects and teams.
- Company: CTI connects talent with fintech companies, from startups to enterprises.
- Benefits: Enjoy a hybrid work model and the chance to shape the future of payments.
- Why this job: Join a dynamic team and drive impactful change in the fintech landscape.
- Qualifications: 15+ years in operational leadership within banking or fintech; strong analytical skills required.
- Other info: Ideal for those passionate about compliance and process optimization.
The predicted salary is between 72000 - 108000 £ per year.
About the job Head of Operations (Payments)
Role : Head of Operations (Payments)
Location : London/Hybrid
Essential : Recent experience within Banking or FinTech sectors
CTI is seeking to appoint a Head of Operations (Payments) for a leading payment service provider.
- 15+ years’ experience in an operational leadership capacity within the highly regulated environments (Banking or FinTech)
- A solid history of successful project management, team scaling, and achieving exceptional outcomes in a fast-paced, hands-on setting
- In-depth knowledge of payment systems, card schemes, and settlement processes
- Proven ability to lead significant change initiatives, effectively managing transitions and aligning new processes with organisational objectives and team strengths
- Demonstrated expertise in process optimisation and the implementation of customer-focused strategies
- Strong analytical skills, capable of utilising data to inform decision-making and enhance process efficiencies
- Experience in overseeing budgets and personnel within an operations division, ensuring optimal resource utilisation
- Proficient in addressing and resolving complex payment-related challenges
- Comprehensive understanding of Compliance, AML, KYC regulations and procedures
- Exceptional communication and interpersonal abilities, facilitating engagement with stakeholders across all organisational levels
- Proven capacity to excel in a rapidly changing, dynamic work environment
CTI is a banking and fintech talent acquisition agency, matching quality candidates with fintech companies. We work with fintech startups and enterprises. Explore further client or internal jobs and updates at wearecti.com.
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Head of Operations (Payments) employer: CTI
Contact Detail:
CTI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations (Payments)
✨Tip Number 1
Make sure to highlight your extensive experience in operational leadership within the Banking or FinTech sectors. This role requires a solid history of managing teams and projects, so be ready to discuss specific examples of how you've successfully scaled operations.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in payment systems and card schemes. Being knowledgeable about these areas will not only help you in interviews but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 3
Prepare to discuss your experience with compliance, AML, and KYC regulations. This is crucial for the role, so having concrete examples of how you've navigated these complex areas will set you apart from other candidates.
✨Tip Number 4
Showcase your analytical skills by being ready to talk about how you've used data to inform decision-making and improve processes in previous roles. This will demonstrate your ability to drive efficiencies and make data-driven decisions.
We think you need these skills to ace Head of Operations (Payments)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 15+ years of experience in operational leadership within Banking or FinTech. Emphasize your project management successes and any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, showcase your in-depth knowledge of payment systems and your ability to lead change initiatives. Use specific examples to demonstrate how you've successfully managed transitions and optimized processes in previous roles.
Highlight Analytical Skills: Clearly articulate your strong analytical skills in your application. Provide examples of how you've utilized data to inform decision-making and enhance process efficiencies in your past positions.
Showcase Communication Abilities: Since exceptional communication and interpersonal abilities are crucial for this role, include instances where you've effectively engaged with stakeholders at various organizational levels. This will help illustrate your fit for the position.
How to prepare for a job interview at CTI
✨Showcase Your Leadership Experience
Make sure to highlight your 15+ years of operational leadership experience. Discuss specific examples where you successfully led teams and managed projects in the Banking or FinTech sectors.
✨Demonstrate Knowledge of Payment Systems
Prepare to discuss your in-depth knowledge of payment systems, card schemes, and settlement processes. Be ready to explain how this knowledge has helped you optimize operations in previous roles.
✨Emphasize Change Management Skills
Talk about your proven ability to lead significant change initiatives. Provide examples of how you've effectively managed transitions and aligned new processes with organizational objectives.
✨Highlight Analytical and Problem-Solving Skills
Be prepared to showcase your strong analytical skills. Discuss how you've utilized data to inform decision-making and resolve complex payment-related challenges in your past roles.