At a Glance
- Tasks: Support cloud environments and respond to live service issues in a hands-on role.
- Company: Join CTI, a dynamic digital agency creating bold experiences since 2004.
- Benefits: 28 days leave, hybrid working, health cash plan, and fun company socials.
- Other info: Collaborative culture with opportunities for continuous learning and career growth.
- Why this job: Dive into tech with real impact and learn from industry experts.
- Qualifications: Passion for tech, foundational knowledge in system administration, and a proactive mindset.
The predicted salary is between 30000 - 40000 € per year.
About CTI
Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We’re a full‑service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next‑gen solutions as part of lasting partnerships with hundreds of clients.
What makes us different
- We break new ground. You’ll work on innovative projects using the latest technologies before they hit the mainstream.
- We get stuck in together. Genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you’ve been with us.
- We stay curious. Continuous learning is essential. You’ll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success.
- We own it. Full accountability and autonomy over your work means you’ll build client relationships, see real‑world impact, and be recognised when you go the extra mile.
As part of our Hosting & Infrastructure function, you will support a mix of cloud‑native environments, managed infrastructure, and continuous improvement projects. The team operates with a strong focus on uptime, performance, and automation, maintaining close links with client support, delivery teams, and the wider tech group. This role offers the perfect opportunity to dive into both platform engineering and technical support.
What you’ll be doing
As a Systems Administrator at CTI, you’ll be a vital contributor to the infrastructure that powers our client‑facing platforms and internal systems. This is a hands‑on position where you will rapidly build your expertise by supporting our cloud environments and responding to live service issues. You will be expected to roll up your sleeves, learn quickly, and contribute to a robust 24/7 service.
Your key responsibilities will include:
- Service & Incident Response: Working closely with the support team to efficiently respond to technical incidents, system alerts, and client‑reported escalations, ensuring minimal downtime.
- Platform Maintenance: Assisting with the day‑to‑day management and optimisation of client cloud infrastructure, with a primary focus on Azure.
- System Administration: Managing web hosting environments, including Linux servers and Plesk, to ensure platforms are stable, secure, and performing optimally.
- Infrastructure Support: Supporting platform security, managing backup processes, and maintaining access controls across various client and internal systems.
- Documentation & Knowledge Sharing: Creating and maintaining clear platform documentation, runbooks, and handover notes to drive team knowledge and process consistency.
- Collaboration: Working with senior engineers on continuous improvement tasks, learning how to monitor system performance and contribute to automation efforts.
- Availability: Participating in an out‑of‑hours 24/7 rota (on call) to provide consistent coverage and quick resolution for critical issues.
What experience you need to be successful
To thrive as a Systems Administrator at CTI, you’ll need a genuine passion for technology and a foundation in system administration, coupled with a hunger to learn and solve problems. This is an ideal role for someone just starting out who has formal training or an established interest in IT infrastructure and is ready to execute bravely.
Key skills and experience include:
- Foundational Knowledge: Experience with or a qualification in IT, Infrastructure, or Hosting Support is highly desirable.
- Operating Systems: A solid working knowledge of Linux is essential, with an understanding of core concepts like command line, SSH, and file systems.
- Web Hosting Essentials: Familiarity with common hosting elements like DNS, SSL, web servers, and an understanding of networking fundamentals.
- Cloud Awareness: Some exposure to or a keen interest in Azure and other cloud platforms.
- Troubleshooting: An ability to approach problems logically, research solutions effectively, and communicate technical issues clearly.
- Proactive Mindset: You are highly organised, take accountability for your work, and show initiative in seeking out tasks and learning opportunities.
We’re challenging the “Gender Confidence Gap,” which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply!
Interview process
We’ve designed our process with you in mind. This is as much an opportunity for you to make sure CTI Digital is right for you as you are for us. We’ve embedded a values driven approach to recruitment and offer transparency and feedback at each and every stage.
Candidate experience is incredibly important to us. You’ll have a dedicated member of the Talent Team with you every step of the way, ready to answer questions or make reasonable adjustments as needed.
- Screening Stage: A 30‑minute exploratory call with one of our Platform Engineers.
- 2nd Stage: A face‑to‑face interview with a Hosting team and our CTO.
- Offer: If we think it’s a good fit, we’ll make you an offer!
What’s in it for you?
- 28 days annual leave, in addition to the bank holidays.
- Hybrid‑working – we’re in the office twice a week.
- Workplace nursery scheme.
- Health cash plan.
- Life insurance 2x annual salary.
- Cycl‑to‑work scheme.
- Flexible working hours.
- Employee well‑being and mental health programme.
- Relaxed working environments – office dogs welcome!
- Company socials and lots of fun!
Systems Administrator in Manchester employer: CTI Digital Limited
CTI is an exceptional employer that fosters a culture of innovation and collaboration, where your ideas are valued regardless of your tenure. With a strong commitment to employee development, you will have dedicated time and resources for continuous learning while working on cutting-edge projects in a supportive environment. Located in Manchester, CTI offers a range of benefits including hybrid working, generous leave, and a relaxed atmosphere that encourages creativity and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at CTI. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research CTI’s projects and values, and think about how your skills align with their needs. Show them you’re not just another candidate, but someone who genuinely wants to contribute.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CTI team!
We think you need these skills to ace Systems Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Administrator role. Highlight relevant experience and skills that match the job description, like your knowledge of Linux and cloud platforms. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and your eagerness to learn. Share specific examples of your problem-solving skills and how they relate to the responsibilities outlined in the job description.
Showcase Your Technical Skills:Don’t hold back on showcasing your technical skills! Mention any relevant certifications or training you have, especially in areas like Azure or system administration. We love seeing candidates who are proactive about their learning and development.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at CTI Digital Limited
✨Know Your Tech
Make sure you brush up on your knowledge of Linux and Azure before the interview. Be ready to discuss your experience with command line, SSH, and web hosting essentials like DNS and SSL. This will show that you're not just a fan of technology but have a solid foundation in it.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've approached technical issues in the past. Think about specific incidents where you had to troubleshoot problems logically and communicate solutions effectively. This will demonstrate your proactive mindset and ability to handle real-world challenges.
✨Emphasise Collaboration
CTI values teamwork, so be ready to talk about your experiences working with others. Highlight any projects where you collaborated with senior engineers or cross-functional teams. This will show that you understand the importance of genuine collaboration and are eager to contribute to a team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the continuous learning opportunities and how the team approaches innovation. This not only shows your interest in the position but also helps you gauge if CTI is the right fit for you.
