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For Companies At a Glance
- Tasks: Provide technical support and maintenance for consumer electronics testing equipment.
- Company: Join a global engineering leader known for innovative solutions.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Dynamic work environment with a focus on continuous improvement.
- Why this job: Make an impact by ensuring cutting-edge technology operates flawlessly.
- Qualifications: HND or Degree in Engineering with 3+ years of relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
CTDI is a full service, global engineering, repair and logistics Company providing best cost solutions to many of the worlds’ premier brands. We support the entire product life cycle, from original design input, pre-sales testing, local customisation and configuration through to our field support activities that include technical assistance as well as product repair, replacement and refurbishment programs.
The Role
We are seeking a proactive and high-performing Technical Support Engineer – Equipment Maintenance to provide technical and maintenance support for our consumer electronics testing equipment. The ideal candidate will possess strong hands-on hardware skills to ensure our complex testing equipment operates at peak performance, maintaining 100% uptime through effective maintenance, troubleshooting, and repairs.
Key Job Responsibilities
- Perform regular maintenance, updates, and calibration of testing equipment, including robotics systems, sensors, cameras, and electronic modules.
- Diagnose and troubleshoot hardware failures, executing timely repairs or part replacements using spare components.
- Execute quality control procedures to maintain high standards of equipment performance.
- Test new procedures and applications, providing detailed technical feedback.
- Document, record, and archive measurement data related to testing parameters and performance.
- Support the production team with technical issues, ensuring seamless operations and training.
- Regularly review and analyse equipment results to identify and implement opportunities for improvement.
- Handle any other reasonable duties as required by management.
Key Requirements
Do you have a HND or Degree in Electrical Engineering, Mechanical Engineering, or an equivalent combination of skills and experience? Do you at least 3+ years of experience in hardware testing, maintenance, and service of electronic modules or testing equipment with a proven experience in maintaining and repairing electrical and electronic equipment? Also having strong hands-on hardware troubleshooting and repair skills, including fixing network connections and replacing parts is a must! Using Excel to document and analysing data as well as the ability to pull data from shop floor systems and analyse hardware-related parameters is preferred. Knowledge of consumer electronics and iOS devices is preferred. Strong analytical and diagnostic abilities to identify and resolve complex hardware issues.
If you’ve said yes to the above then this may be the role for you!!
Technical Support Engineer in Coventry employer: CTDI
Contact Detail:
CTDI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with current employees at CTDI. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project showcase that highlights your hands-on hardware experience. Bring it along to interviews or share it online to demonstrate your technical prowess.
✨Tip Number 3
Practice makes perfect! Brush up on common technical support scenarios and troubleshooting techniques. Mock interviews with friends can help you articulate your problem-solving process clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Support Engineer in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on hardware skills and experience in maintaining electronic equipment. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical support and how your skills can help us maintain peak performance in our testing equipment. Keep it engaging and personal!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved hardware issues in the past. We love candidates who can think on their feet and tackle challenges head-on, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CTDI
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to consumer electronics and testing equipment. Be ready to discuss your hands-on experience with hardware troubleshooting and repairs, as well as any specific projects you've worked on that relate to the role.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved hardware failures in the past. Think of specific situations where you had to troubleshoot complex issues and explain your thought process during those times.
✨Get Familiar with Quality Control
Since quality control is a key part of the job, be prepared to talk about your experience with maintaining high standards in equipment performance. Bring examples of how you've implemented or improved quality control procedures in previous roles.
✨Data Matters
As you'll need to document and analyse data, make sure you're comfortable discussing your experience with Excel and any shop floor systems you've used. Highlight how you've used data to drive improvements in equipment performance or maintenance processes.