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For Companies At a Glance
- Tasks: Lead operations, manage logistics, and ensure quality at our new Wellingborough site.
- Company: CTDI is a global leader in engineering, repair, and logistics, known for innovation and excellence.
- Benefits: Join a creative team with growth opportunities and make a real impact in a dynamic environment.
- Why this job: Be part of an exciting journey, drive change, and shape the future of CTDI.
- Qualifications: Strong analytical skills, operational management experience, and basic IT proficiency required.
- Other info: Ideal for strategic leaders passionate about high-quality customer service.
The predicted salary is between 36000 - 60000 £ per year.
Join CTDI's Exciting Journey as an Operations Manager in Wellingborough!
Welcome to CTDI, where innovation meets excellence! We are a leading global engineering, repair, and logistics company, providing cost-effective solutions to some of the world’s premier brands. As we embark on a thrilling new chapter, we invite you to be part of our newest site in Wellingborough. Here’s your chance to contribute to a dynamic team and help shape the future of CTDI!
About the Role
This is not your standard Operations Manager/General Manager role. We are looking for a unique individual who has had experience of startups as well having that all extensive knowledge ranging from reverse logistics to engineering and resourcing.
As the Operations Manager, you will be a pivotal member of our management team, responsible for the efficient delivery of all products to our clients. Located at our new Wellingborough site, you will play a crucial role in planning, directing, and managing operations to foster business growth and uphold our reputation for quality.
Key Responsibilities
Performance Monitoring : Review performance data to measure productivity and goal achievement, identifying areas for cost reduction and improvement.
- Efficiency & Quality : Ensure all lines operate at maximum efficiency within budgets, meeting quality targets.
- Reverse Logistics : Oversee the process of receiving returned products and manage reverse logistics operations.
- Quality Assurance : Collaborate with Engineering/Quality to establish KPIs for monitoring quality performance.
- Workload Management : Plan and review workload and manpower to meet targets cost-effectively.
- Customer Solutions : Analyse customer escalations and OOBA fails, implementing corrective actions.
- Continuous Improvement : Drive quality improvements using CI methodologies.
- Leadership Development : Build and lead a cohesive team, implementing succession planning and recruitment strategies.
- Standardisation & Training : Promote standardisation across operations with cross-training initiatives.
- Environmental Responsibility : Lead by example in reducing, reusing, and recycling, ensuring responsible waste disposal.
- Health & Safety Compliance : Ensure adherence to all Health & Safety regulations.
Candidate Profile
We are searching for a strategic leader with a proven track record in operational management. If you are passionate about delivering high-quality customer service in a fast-paced environment, we want to hear from you!
Qualifications and skills :
- Strong analytical, planning, and organisational skills.
- Proficiency in budgeting, forecasting, and metrics.
- Excellent communication, negotiation, and conflict management skills.
- Basic IT skills (databases, MS Office).
- Awareness of Health & Safety laws, ideally IOSH qualified, not essential.
Personal Attributes
· Critical thinker and problem solver
- Effective decision-maker and leader
- Adaptable and persuasive team player
Why Choose CTDI?
· Innovation : Be part of a company that thrives on creativity and innovation.
- Growth : Join us at the start of our exciting journey in Wellingborough and contribute to our expansion.
- Impact : Make a difference and drive change in a dynamic, global environment.
Are you ready to take on this exciting challenge and grow with us? Apply now to become a key player in CTDI's success story in Wellingborough!
Join us, and let’s build a brighter future together!
Operations Manager employer: CTDI UK
Contact Detail:
CTDI UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarize yourself with the startup environment. Since this role emphasizes experience in startups, highlight any relevant experiences where you've contributed to building or scaling operations from the ground up.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive performance improvements. Be ready to discuss specific metrics you’ve monitored and the outcomes of your initiatives.
✨Tip Number 3
Emphasize your leadership abilities by sharing stories of how you've built cohesive teams and implemented training programs. This will demonstrate your capability to foster a collaborative work environment.
✨Tip Number 4
Research CTDI's commitment to innovation and environmental responsibility. Prepare to discuss how you can contribute to these values, particularly in terms of quality assurance and continuous improvement initiatives.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position at CTDI. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with startups, reverse logistics, and operational management. Use specific examples that demonstrate your ability to lead teams and drive efficiency.
Showcase Your Skills: Make sure to highlight your analytical, planning, and organizational skills in your application. Mention any relevant certifications, such as IOSH, and your proficiency in budgeting and forecasting.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for the role and the company. Discuss how your values align with CTDI's focus on innovation and quality, and express your enthusiasm for contributing to their growth.
How to prepare for a job interview at CTDI UK
✨Showcase Your Startup Experience
Since the role emphasizes experience with startups, be prepared to discuss specific examples from your past. Highlight how you contributed to growth and innovation in those environments.
✨Demonstrate Analytical Skills
Prepare to talk about how you've used data to drive decisions in previous roles. Bring examples of performance monitoring and how you identified areas for improvement.
✨Emphasize Leadership Qualities
As a pivotal member of the management team, it's crucial to showcase your leadership skills. Discuss your experience in building cohesive teams and implementing effective training programs.
✨Understand Reverse Logistics
Since reverse logistics is a key responsibility, familiarize yourself with best practices in this area. Be ready to discuss how you've managed returns and improved processes in the past.
