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- Tasks: Lead and motivate your team to smash sales targets while providing top-notch customer service.
- Company: Join CTD Tiles, a leading retailer in the tile industry with a vibrant culture.
- Benefits: Enjoy a competitive salary, no evening shifts, and great training opportunities.
- Why this job: Make an impact in a dynamic retail environment and grow your career in interior design.
- Qualifications: Retail management experience and strong leadership skills are a must.
- Other info: Perfect for outgoing individuals who love teamwork and have a passion for design.
The predicted salary is between 28800 - 43200 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
We are looking for a dynamic and experienced Store Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required Qualifications:
- Proven experience in a retail management role, preferably within the interior design or home improvement sector.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of interior design trends and products.
- Strong organizational and administrative skills.
Preferred Skills:
- Experience with stock management and retail processes.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to.
With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals, you’ll love working for CTD and we can’t wait to hear from you.
Click apply today; our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager.
Store Manager in Crawley employer: CTD Tiles
Contact Detail:
CTD Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Crawley
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles, their products, and their recent acquisition by the Topps Group. This knowledge will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since the role involves leading a team and providing excellent customer service, think about examples from your past experiences where you've successfully motivated a team or resolved customer issues. Be ready to share these stories!
✨Tip Number 3
Dress the part for your interview! As a Store Manager, you'll be representing the CTD brand, so make sure you look professional and approachable. A smart outfit can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Don't forget to apply through our website! It’s quick and easy, and we love seeing applications come directly from candidates who are excited about joining us. Plus, it helps us keep track of your application better!
We think you need these skills to ace Store Manager in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your retail management experience, especially in interior design or home improvement, to catch our eye!
Show Off Your People Skills: Since this role is all about leading a team and providing excellent customer service, don’t forget to showcase your leadership and interpersonal skills. Share examples of how you've motivated teams or improved customer satisfaction.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’re the perfect fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and we’ll be able to get back to you ASAP to discuss your application further. Don’t miss out on this opportunity!
How to prepare for a job interview at CTD Tiles
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with CTD Tiles' product range and any current interior design trends. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to achieve sales targets or improved customer service. This will demonstrate your capability as a Store Manager.
✨Practice Your Customer Service Approach
Since excellent customer service is key for this role, be ready to discuss your approach to handling customer queries and complaints. Role-play scenarios can help you articulate your strategies effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.