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For Companies At a Glance
- Tasks: Lead and manage scheduling for innovative training courses in a dynamic environment.
- Company: Join CST Training, a growing company with a focus on quality and innovation.
- Benefits: Be part of a new team with opportunities for personal and professional growth.
- Other info: Work in a supportive team atmosphere with exciting challenges and flexibility.
- Why this job: Make a real impact by enhancing training services and expanding our reach.
- Qualifications: Experience in administration, scheduling, and strong tech skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
CST Training is seeking a highly motivated and proactive individual to lead and be accountable for every aspect of our wide range of courses which are delivered remotely and in a range of settings and locations. A passion for quality and innovation is essential. An ability to operate and work effectively at a hands-on and strategic level is vital. You'll be joining our brand-new office in Bexley, marking an exciting expansion in our company's ongoing growth journey. This isn't merely a new location, but a significant milestone in our commitment to broaden our reach and enhance our services. More importantly, you'll be a vital part of a brand-new team being assembled specifically for this office.
Specific Role Requirements
- To fulfil the day-to-day administration requirements of the role, the ability to work in a methodical, accurate and timely manner is essential. The role will involve daily tasks such as, but not limited to, data entry to support and ensure comprehensive records are kept which are timely, accurate, robust and accessible to others in the organisation for the purposes of planning and reporting. Previous experience in this area is essential.
- To support the above requirement, proficiency in, and exceptional understanding of, and commitment to, the use of technology is essential. This will involve the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (Hub Spot), Excel, Word and G-Suite Exceptional.
- Excellent time management skills, evidence that you have the skills to turnaround communications to the customer (candidate, tutor, assessor) in a timely manner.
- Ability to work under pressure and to deadlines without sacrificing attention to detail and quality.
- Exceptional communication skills, both oral and written, with the ability to clearly communicate processes, expectations and goals to all stakeholders.
- An understanding and commitment to the principles of effective training, development and assessment.
- Previous experience of setting up, establishing, scheduling and ensuring profitability of all courses.
- Ensure adequate resources, both human and physical, are available for all courses. Locating venues and recruiting tutors when necessary.
- Familiarity with the processes necessary when cancelling courses.
- Liaising with tutors regularly with particular emphasis on course management and quality.
- A self-starter who is comfortable reviewing complex information from multiple sources and explaining it in simple terms. Managing multiple projects concurrently and working to tight deadlines.
- An ability to work in an approachable and empathetic manner. Experience of effective conflict resolution with regard to workplace challenges.
- The ability to think, process and react quickly and efficiently. You will need to be able to strategise and make decisions based on an individual situation rather than adhering to a strict protocol.
- Flexibility and creativity in relation to problem solving. An ability to embrace and adapt to change and encourage others to do likewise.
- Knowledge of the construction industry would be an advantage but is not essential.
Other Information
The successful candidate will be expected to demonstrate their commitment to CST Training Ltd and associated Awarding Bodies values, regulations and policies and procedures. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Scheduling Manager employer: CST Training
Contact Detail:
CST Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Manager
✨Tip Number 1
Get to know the company inside out! Research CST Training and understand their values, mission, and the specifics of the Scheduling Manager role. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to scheduling and project management. Think about examples from your past experiences that showcase your skills in time management, communication, and problem-solving.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Scheduling Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in scheduling and administration. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Show Off Your Tech Skills: Since tech proficiency is key for this role, mention any experience you have with databases, CRM systems like HubSpot, and tools like Excel and G-Suite. We love seeing candidates who are comfortable with technology and can adapt quickly!
Communicate Clearly: Your written communication skills are crucial, so make sure your application is clear and concise. Use straightforward language to explain your experiences and how they relate to the job. Remember, we’re looking for clarity and professionalism!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at CST Training
✨Know Your Tech
Make sure you brush up on your tech skills, especially with tools like CRM systems, Excel, and G-Suite. Be ready to discuss how you've used these in previous roles, as this will show your proficiency and commitment to using technology effectively.
✨Showcase Your Time Management Skills
Prepare examples that highlight your ability to manage multiple projects and meet tight deadlines. Think of specific situations where you successfully juggled tasks while maintaining attention to detail and quality.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role requires exceptional communication skills, be prepared to demonstrate how you can explain complex information simply, both in writing and verbally.
✨Emphasise Your Problem-Solving Abilities
Think of instances where you've had to adapt quickly to changes or resolve conflicts. Highlight your flexibility and creativity in problem-solving, as this is crucial for a Scheduling Manager who needs to strategise effectively.