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For Companies At a Glance
- Tasks: Coordinate and ensure smooth running of thousands of courses each year.
- Company: Join CST Training, a dynamic team dedicated to delivering quality training in the UK.
- Benefits: Enjoy remote work flexibility and the chance to develop your skills in a supportive environment.
- Why this job: Be part of an ambitious team making a real impact in the training sector.
- Qualifications: Minimum 2 years experience as a course coordinator and strong leadership skills required.
- Other info: Opportunity to work on diverse projects and enhance your knowledge in the training industry.
The predicted salary is between 30000 - 42000 £ per year.
Full-Time Role for experienced Course/Training Coordinator. We are on the lookout for an experienced course coordinator to join our team in the UK at CST Training. If you’re looking to be part of a driven and ambitious team, this is an exciting and rewarding opportunity. You will be based at home and work full time, with some weekend hours to also be discussed. You’ll understand the team’s, company’s and industry’s challenges and help to coordinate the thousands of courses that we run each year.
About the Role
- Ensuring our courses run smoothly
- Liaising with candidates, tutors and the awarding bodies to ensure course compliance and a fantastic user experience.
- Customer service responsibilities, as and when needed, in order to assist the rest of the communications team or when liaising with candidates.
- Ensuring courses are kept in stock on our website and all key stakeholders are kept up to date with the status of the course.
- Submitting results for courses to awarding bodies.
- Utilising our CRM (HubSpot)
- Helping to schedule courses and find cover tutors for courses.
- Dealing with day to day problems and finding solutions.
- Booking of hotels and related requirements.
- Ordering resources from various places.
- Constantly developing your knowledge of CST Training's products to refine you and your team's communications with customers.
About You
- As a self-motivated and hard-working individual, you will have a minimum of 2 years solid experience in a previous course coordinator role, with additional time (1 year minimum) having been spent in a leadership role.
- Solid formal qualifications
- Knowledge of the construction/training sector is desirable
- Strong interpersonal skills
- Excellent spoken and written communication
- Great people skills
- Organised, punctual, and self-motivated
- Fast learner, innovative, collaborative
- Exceptional understanding and commitment to the use of technology with proficiency in relation to the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (e.g. HubSpot), Excel, Word and Google workspaces.
- Extremely organised and methodical.
- Cool, calm and collected when under pressure.
- Solutions based thinker.
Note: This list of duties is not exhaustive and there is an expectancy to contribute towards other projects and support colleagues in line with the needs of the business.
Course Coordinator employer: CST Training LTD
Contact Detail:
CST Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course Coordinator
✨Tip Number 1
Familiarise yourself with the specific courses offered by CST Training. Understanding the nuances of each course will not only help you in discussions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of CST Training on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Brush up on your CRM skills, particularly with HubSpot. Being able to showcase your proficiency in managing customer relationships and data will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully coordinated training or courses in the past. Highlighting your problem-solving skills and ability to handle pressure will resonate well with the hiring team.
We think you need these skills to ace Course Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a course coordinator. Focus on your previous roles, especially any leadership positions, and emphasise your skills in organisation, communication, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the training sector. Mention specific experiences that demonstrate your ability to manage courses and liaise with various stakeholders effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency with IT systems, particularly CRM tools like HubSpot, and your ability to handle multiple tasks under pressure. This will show that you are well-equipped for the challenges of the role.
Showcase Your Knowledge: Demonstrate your understanding of CST Training's products and the construction/training sector in your application. This can set you apart from other candidates and show your commitment to the industry.
How to prepare for a job interview at CST Training LTD
✨Showcase Your Experience
Be prepared to discuss your previous roles as a course coordinator. Highlight specific examples where you ensured courses ran smoothly and how you dealt with challenges. This will demonstrate your capability and experience in the field.
✨Understand the Company and Industry
Research CST Training and the construction/training sector before the interview. Understanding their challenges and how you can contribute will show your genuine interest and help you stand out as a candidate.
✨Demonstrate Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with candidates, tutors, and awarding bodies in the past.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to handle day-to-day problems. Think of scenarios where you found solutions under pressure and be ready to share these experiences to showcase your problem-solving skills.
