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For Companies At a Glance
- Tasks: Coordinate and ensure smooth running of thousands of courses each year.
- Company: Join CST Training, a dynamic team dedicated to delivering quality training in the UK.
- Benefits: Enjoy remote work flexibility and the chance to develop your skills in a supportive environment.
- Why this job: Be part of an ambitious team making a real impact in the training sector.
- Qualifications: Minimum 2 years experience as a course coordinator and strong communication skills required.
- Other info: Weekend hours may be needed; contribute to various projects beyond core duties.
The predicted salary is between 28800 - 48000 £ per year.
Full-Time Role for experienced Course/Training Coordinator. We are on the lookout for an experienced course coordinator to join our team in the UK at CST Training. If you’re looking to be part of a driven and ambitious team, this is an exciting and rewarding opportunity. You will be based at home and work full time, with some weekend hours to also be discussed. You’ll understand the team’s, company’s and industry’s challenges and help to coordinate the thousands of courses that we run each year.
About the Role
- Ensuring our courses run smoothly
- Liaising with candidates, tutors and the awarding bodies to ensure course compliance and a fantastic user experience.
- Customer service responsibilities, as and when needed, in order to assist the rest of the communications team or when liaising with candidates.
- Ensuring courses are kept in stock on our website and all key stakeholders are kept up to date with the status of the course.
- Submitting results for courses to awarding bodies.
- Utilising our CRM (HubSpot)
- Helping to schedule courses and find cover tutors for courses.
- Dealing with day to day problems and finding solutions.
- Booking of hotels and related requirements.
- Ordering resources from various places.
- Constantly developing your knowledge of CST Training's products to refine you and your team's communications with customers.
About You
- As a self-motivated and hard-working individual, you will have a minimum of 2 years solid experience in a previous course coordinator role, with additional time (1 year minimum) having been spent in a leadership role.
- Solid formal qualifications
- Knowledge of the construction/training sector is desirable
- Strong interpersonal skills
- Excellent spoken and written communication
- Great people skills
- Organised, punctual, and self-motivated
- Fast learner, innovative, collaborative
- Exceptional understanding and commitment to the use of technology with proficiency in relation to the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (e.g. HubSpot), Excel, Word and Google workspaces.
- Extremely organised and methodical.
- Cool, calm and collected when under pressure.
- Solutions based thinker.
Note: This list of duties is not exhaustive and there is an expectancy to contribute towards other projects and support colleagues in line with the needs of the business.
Course Coordinator employer: CST Training LTD
Contact Detail:
CST Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course Coordinator
✨Tip Number 1
Familiarise yourself with the construction and training sector. Understanding the specific challenges and trends in this industry will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your CRM skills, particularly with HubSpot. Since you'll be using it regularly, showcasing your proficiency can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully coordinated courses or training sessions in the past. Being able to discuss specific challenges you faced and how you overcame them will highlight your problem-solving skills.
✨Tip Number 4
Network with professionals in the training and education sector. Engaging with others in the field can provide valuable insights and potentially lead to referrals, making your application stand out.
We think you need these skills to ace Course Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a course coordinator, especially any leadership roles. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the challenges in the training sector and how your skills can help overcome them.
Showcase Relevant Experience: When detailing your previous roles, focus on your achievements in course coordination, customer service, and any experience with CRM systems like HubSpot. This will show you have the necessary skills for the job.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CST Training LTD
✨Showcase Your Experience
Be prepared to discuss your previous roles as a course coordinator. Highlight specific examples where you ensured courses ran smoothly and how you liaised with various stakeholders to enhance the user experience.
✨Demonstrate Your Problem-Solving Skills
Since the role involves dealing with day-to-day problems, think of instances where you've successfully resolved issues in a fast-paced environment. Share your thought process and the solutions you implemented.
✨Familiarise Yourself with CST Training
Research CST Training's products and services thoroughly. Understanding their offerings will not only help you answer questions but also show your genuine interest in the company and its mission.
✨Highlight Your Tech Savviness
As the role requires proficiency in various IT systems, be ready to discuss your experience with CRM tools like HubSpot, as well as your skills in Excel, Word, and Google workspaces. Provide examples of how you've used these tools effectively in past roles.
