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For Companies At a Glance
- Tasks: Coordinate and ensure smooth running of thousands of courses each year.
- Company: Join CST Training, a dynamic team dedicated to delivering quality training in the UK.
- Benefits: Enjoy remote work flexibility and the chance to develop your skills in a supportive environment.
- Why this job: Be part of an ambitious team making a real impact in the training sector.
- Qualifications: Minimum 2 years experience as a course coordinator and strong communication skills required.
- Other info: Weekend hours may be needed; contribute to various projects beyond core duties.
The predicted salary is between 30000 - 42000 £ per year.
Full-Time Role for experienced Course/Training Coordinator. We are on the lookout for an experienced course coordinator to join our team in the UK at CST Training. If you’re looking to be part of a driven and ambitious team, this is an exciting and rewarding opportunity. You will be based at home and work full time, with some weekend hours to also be discussed. You’ll understand the team’s, company’s and industry’s challenges and help to coordinate the thousands of courses that we run each year.
About the Role
- Ensuring our courses run smoothly
- Liaising with candidates, tutors and the awarding bodies to ensure course compliance and a fantastic user experience.
- Customer service responsibilities, as and when needed, in order to assist the rest of the communications team or when liaising with candidates.
- Ensuring courses are kept in stock on our website and all key stakeholders are kept up to date with the status of the course.
- Submitting results for courses to awarding bodies.
- Utilising our CRM (HubSpot)
- Helping to schedule courses and find cover tutors for courses.
- Dealing with day to day problems and finding solutions.
- Booking of hotels and related requirements.
- Ordering resources from various places.
- Constantly developing your knowledge of CST Training's products to refine you and your team's communications with customers.
About You
- As a self-motivated and hard-working individual, you will have a minimum of 2 years solid experience in a previous course coordinator role, with additional time (1 year minimum) having been spent in a leadership role.
- Solid formal qualifications
- Knowledge of the construction/training sector is desirable
- Strong interpersonal skills
- Excellent spoken and written communication
- Great people skills
- Organised, punctual, and self-motivated
- Fast learner, innovative, collaborative
- Exceptional understanding and commitment to the use of technology with proficiency in relation to the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (e.g. HubSpot), Excel, Word and Google workspaces.
- Extremely organised and methodical.
- Cool, calm and collected when under pressure.
- Solutions based thinker.
Note: This list of duties is not exhaustive and there is an expectancy to contribute towards other projects and support colleagues in line with the needs of the business.
Course Coordinator employer: CST Training LTD
Contact Detail:
CST Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course Coordinator
✨Tip Number 1
Familiarise yourself with the specific courses offered by CST Training. Understanding the nuances of each course will not only help you in discussions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of CST Training on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Brush up on your CRM skills, particularly HubSpot. Being able to showcase your proficiency in managing customer relationships and data will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully coordinated training or courses in the past. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
We think you need these skills to ace Course Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a course coordinator. Focus on your previous roles, especially any leadership positions, and emphasise your skills in customer service, organisation, and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the training sector. Mention specific experiences that demonstrate your ability to manage courses and liaise with various stakeholders effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency with IT systems, particularly CRM tools like HubSpot, and your ability to handle multiple tasks under pressure. This will show that you are well-equipped for the challenges of the role.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've successfully dealt with challenges in previous roles. This could include resolving issues with course compliance or finding solutions to scheduling conflicts.
How to prepare for a job interview at CST Training LTD
✨Showcase Your Experience
Make sure to highlight your previous experience as a course coordinator. Discuss specific examples of how you've ensured courses run smoothly and any challenges you've overcome in the past.
✨Demonstrate Your Communication Skills
Since the role involves liaising with candidates, tutors, and awarding bodies, be prepared to showcase your excellent spoken and written communication skills. You might want to share examples of how you've effectively communicated in previous roles.
✨Familiarise Yourself with Technology
As the role requires proficiency in various IT systems, including CRM tools like HubSpot, make sure you are comfortable discussing your experience with these technologies. Be ready to explain how you've used them to improve processes in your previous roles.
✨Prepare for Problem-Solving Scenarios
Given the need for a solutions-based thinker, think of examples where you've dealt with day-to-day problems and found effective solutions. This will demonstrate your ability to stay calm under pressure and your innovative approach to challenges.
