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- Tasks: Coordinate courses, liaise with candidates and tutors, and ensure smooth operations.
- Company: Join CST Training, a dynamic team dedicated to delivering quality training in the UK.
- Benefits: Enjoy remote work flexibility and the chance to develop your skills in a supportive environment.
- Why this job: Be part of an ambitious team making a real impact in the training sector.
- Qualifications: 2+ years as a course coordinator and leadership experience required; strong communication skills essential.
- Other info: Weekend hours may be needed; contribute to various projects beyond core duties.
The predicted salary is between 28800 - 48000 £ per year.
We are on the lookout for an experienced course coordinator to join our team in the UK at CST Training. If you’re looking to be part of a driven and ambitious team, this is an exciting and rewarding opportunity. You will be based at home and work full time, with some weekend hours to also be discussed. You’ll understand the team’s, company’s and industry’s challenges and help to coordinate the thousands of courses that we run each year.
About the Role
- Ensuring our courses run smoothly
- Liaising with candidates, tutors and the awarding bodies to ensure course compliance and a fantastic user experience.
- Customer service responsibilities, as and when needed, in order to assist the rest of the communications team or when liaising with candidates.
- Ensuring courses are kept in stock on our website and all key stakeholders are kept up to date with the status of the course.
- Submitting results for courses to awarding bodies.
- Utilising our CRM (HubSpot)
- Helping to schedule courses and find cover tutors for courses.
- Dealing with day to day problems and finding solutions.
- Booking of hotels and related requirements.
- Ordering resources from various places.
- Constantly developing your knowledge of CST Training's products to refine you and your team's communications with customers.
About You
- As a self-motivated and hard-working individual, you will have a minimum of 2 years solid experience in a previous course coordinator role, with additional time (1 year minimum) having been spent in a leadership role.
- Solid formal qualifications
- Knowledge of the construction/training sector is desirable
- Strong interpersonal skills
- Excellent spoken and written communication
- Great people skills
- Organised, punctual, and self-motivated
- Fast learner, innovative, collaborative
- Exceptional understanding and commitment to the use of technology with proficiency in relation to the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (e.g. HubSpot), Excel, Word and Google workspaces.
- Extremely organised and methodical.
- Cool, calm and collected when under pressure.
- Solutions based thinker.
Note: This list of duties is not exhaustive and there is an expectancy to contribute towards other projects and support colleagues in line with the needs of the business.
Course Coordinator employer: CST Training LTD
Contact Detail:
CST Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course Coordinator
✨Tip Number 1
Familiarise yourself with the construction and training sector. Understanding the specific challenges and trends in this industry will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your CRM skills, particularly with HubSpot. Since you'll be using it regularly, showcasing your proficiency can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully coordinated courses in the past. Being able to discuss specific situations where you solved problems or improved processes will highlight your experience effectively.
✨Tip Number 4
Network with professionals in the training and education sector. Engaging with others in the field can provide insights and potentially lead to referrals, making your application stand out.
We think you need these skills to ace Course Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a course coordinator. Focus on your leadership roles and any specific achievements in the training or construction sector that align with CST Training's needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the challenges faced by the training industry. Mention how your skills and experiences make you a perfect fit for the role, particularly in customer service and course management.
Highlight Technical Proficiency: Since the role requires proficiency in various IT systems, be sure to mention your experience with CRM tools like HubSpot, as well as your skills in Excel, Word, and Google workspaces. Provide examples of how you've used these tools effectively in past roles.
Showcase Problem-Solving Skills: In your application, include specific examples of how you've dealt with challenges in previous roles. Highlight your ability to remain calm under pressure and your innovative approach to finding solutions, as these are key traits for the Course Coordinator position.
How to prepare for a job interview at CST Training LTD
✨Showcase Your Experience
Be prepared to discuss your previous roles as a course coordinator. Highlight specific examples where you successfully managed courses, liaised with stakeholders, and resolved issues. This will demonstrate your capability and experience in the field.
✨Understand the Company and Industry
Research CST Training and the construction/training sector before the interview. Understanding their challenges and how you can contribute will show your genuine interest and help you stand out as a candidate.
✨Demonstrate Your Organisational Skills
Since the role requires exceptional organisational abilities, be ready to share examples of how you've effectively managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised.
✨Prepare for Customer Service Scenarios
As customer service is part of the role, think of situations where you've had to deal with difficult customers or resolve conflicts. Prepare to discuss how you handled these situations and what the outcomes were.
