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For Companies At a Glance
- Tasks: Coordinate and ensure smooth running of thousands of courses each year.
- Company: Join CST Training, a dynamic team dedicated to delivering quality training in the UK.
- Benefits: Enjoy remote work flexibility and the chance to develop your skills in a supportive environment.
- Why this job: Be part of an ambitious team making a real impact in the training sector.
- Qualifications: Minimum 2 years experience as a course coordinator and strong leadership skills required.
- Other info: Opportunity to work on diverse projects and enhance your knowledge in the training industry.
The predicted salary is between 28800 - 48000 £ per year.
We are on the lookout for an experienced course coordinator to join our team in the UK at CST Training. If you’re looking to be part of a driven and ambitious team, this is an exciting and rewarding opportunity. You will be based at home and work full time, with some weekend hours to also be discussed. You’ll understand the team’s, company’s and industry’s challenges and help to coordinate the thousands of courses that we run each year.
About the Role
- Ensuring our courses run smoothly
- Liaising with candidates, tutors and the awarding bodies to ensure course compliance and a fantastic user experience.
- Customer service responsibilities, as and when needed, in order to assist the rest of the communications team or when liaising with candidates.
- Ensuring courses are kept in stock on our website and all key stakeholders are kept up to date with the status of the course.
- Submitting results for courses to awarding bodies.
- Utilising our CRM (HubSpot)
- Helping to schedule courses and find cover tutors for courses.
- Dealing with day to day problems and finding solutions.
- Booking of hotels and related requirements.
- Ordering resources from various places.
- Constantly developing your knowledge of CST Training's products to refine you and your team's communications with customers.
About You
- As a self-motivated and hard-working individual, you will have a minimum of 2 years solid experience in a previous course coordinator role, with additional time (1 year minimum) having been spent in a leadership role.
- Solid formal qualifications
- Knowledge of the construction/training sector is desirable
- Strong interpersonal skills
- Excellent spoken and written communication
- Great people skills
- Organised, punctual, and self-motivated
- Fast learner, innovative, collaborative
- Exceptional understanding and commitment to the use of technology with proficiency in relation to the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (e.g. HubSpot), Excel, Word and Google workspaces.
- Extremely organised and methodical.
- Cool, calm and collected when under pressure.
- Solutions based thinker.
Note: This list of duties is not exhaustive and there is an expectancy to contribute towards other projects and support colleagues in line with the needs of the business.
Course Coordinator employer: CST Training LTD
Contact Detail:
CST Training LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course Coordinator
✨Tip Number 1
Familiarise yourself with the specific courses offered by CST Training. Understanding the nuances of each course will not only help you in discussions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of CST Training on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Brush up on your CRM skills, particularly with HubSpot. Being able to showcase your proficiency in managing customer relationships and data will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully coordinated training or courses in the past. Highlighting your problem-solving skills and ability to handle pressure will resonate well with the hiring team.
We think you need these skills to ace Course Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a course coordinator, especially any leadership roles. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the training sector and your passion for coordinating courses. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, emphasise your previous experience in customer service and liaising with various stakeholders. Provide examples of how you've successfully managed course compliance and user experience.
Showcase Your Tech Skills: Since the role requires proficiency in CRM systems like HubSpot and other IT tools, mention any relevant experience you have with these technologies. Highlight your ability to adapt to new software quickly.
How to prepare for a job interview at CST Training LTD
✨Showcase Your Experience
Make sure to highlight your previous experience as a course coordinator. Discuss specific examples of how you've ensured courses run smoothly and any challenges you've overcome in the past.
✨Demonstrate Communication Skills
Since the role involves liaising with candidates, tutors, and awarding bodies, be prepared to showcase your excellent spoken and written communication skills. You might want to share examples of how you've effectively communicated in previous roles.
✨Familiarise Yourself with Technology
As the role requires proficiency in various IT systems, including CRM tools like HubSpot, make sure you are comfortable discussing your experience with these technologies. Be ready to explain how you've used them to improve processes in your previous roles.
✨Prepare for Problem-Solving Scenarios
Given the need for a solutions-based thinker, think of examples where you've dealt with day-to-day problems and found effective solutions. This will demonstrate your ability to stay cool under pressure and your innovative approach to challenges.
