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For Companies At a Glance
- Tasks: Drive product development and secure partnerships to enhance member experiences.
- Company: Join CSSC, a vibrant membership organisation for civil service and public sector employees.
- Benefits: Enjoy 24 days annual leave, free membership, and excellent pension schemes.
- Why this job: Make a real impact by improving products that benefit thousands of members.
- Qualifications: Experience in partnership management and a knack for collaboration.
- Other info: Dynamic role with opportunities for training and personal growth.
The predicted salary is between 24000 - 32000 £ per year.
An exciting opportunity to join our Customer Experience Team. The Product Partnership Co-ordinator role will be responsible for the development and delivery of product, ensuring its alignment with CSSC Members' needs, market demands and company goals, to widen and improve the product portfolio. The role will involve identifying and securing new partnership opportunities, in addition to maintaining positive relationships to ensure high levels of member and partner satisfaction. You will be reporting to Sam Dove, Product Partnership Manager.
What you will do:
- Collaborate with the Partnerships manager, to identify and evaluate potential new partners in line with the Product Roadmap and recruitment opportunities to help drive member engagement.
- Assist with management of current relationships, product development, internal and external queries and implementing the product strategy.
- Conduct market research and analyse user feedback to identify new product opportunities and improvements.
- Collaborate with stakeholders to define the product’s target audience, positioning, and competitive landscape.
- Oversee the end-to-end product lifecycle, from concept to launch, ensuring that product milestones are met.
- Review customer journeys with the assigned product portfolio to understand any pain points and suggest improvements.
- Conduct regular analysis of user data, customer feedback, and market trends to inform product decisions.
- Act as the liaison between cross-functional teams, ensuring clear communication and alignment on product goals.
- Manage relationships with internal and external stakeholders to gather input and feedback.
- Collaborate with marketing and sales teams to plan go-to-market strategies, ensuring successful product launches.
- Monitor post-launch product performance and customer feedback, adjusting the product as necessary.
- Deliver product updates to internal teams regarding new product launches and changes, as well as support with volunteer member benefit development.
About you:
- Proven track record in negotiating and managing partnerships.
- Proven track record of launching and managing successful products.
- Excellent communication and interpersonal skills for collaboration with cross-functional teams.
- Keen eye for detail and understanding of UX best practices.
- Ability to prioritise tasks effectively and manage competing demands.
- Ability to manage multiple priorities and meet deadlines.
- Problem solver, personable and positive attitude.
- Good team player, self-motivated and able to work on own initiative.
- Ability to regularly communicate updates to the appropriate stakeholders.
- To maintain a good relationship with all key teams - Marketing, Creative, Social, Volunteers and Events.
Key Skills Experience:
- At least 1 year’s experience in a partnership management or relationship management role.
- Experience working in agile development environments.
- Excellent editing, copy writing and proof-reading skills.
- Attention to detail.
- Ability to balance conflicting and changing demands through prioritisation.
- Collaborative approach and ability to build relationships across various departments.
What can we offer you?
- 24 days annual leave + Bank Holidays
- Free CSSC Membership
- 90 minutes of wellbeing time, per week
- Excellent company pension schemes available
- Training and Development opportunities
- Access to Employee Assistance Programme
- Cycle to Work Scheme
About us:
CSSC is a membership organisation for all civil service and public sector employees supported by 1,000 volunteers. We provide opportunities for our 125,000 members to enjoy fitness and leisure activities as well as over 4,000 ways for them to save money.
Job Types: Full-time, Permanent
Benefits: Additional leave, Company pension, Cycle to work scheme
Ability to commute/relocate: High Wycombe: reliably commute or plan to relocate before starting work (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Pay: From £28,000.00 per year
Product & Partnership Co-ordinator employer: CSSC
Contact Detail:
CSSC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Partnership Co-ordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential partners or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from the company, make sure to highlight your experience in partnership management and product launches. Share specific examples of how you've successfully navigated challenges in the past.
✨Tip Number 3
Research the company! Before any interview or networking opportunity, dive deep into CSSC’s mission, values, and recent projects. This will not only help you tailor your conversation but also show that you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining CSSC and ready to contribute to our awesome community.
We think you need these skills to ace Product & Partnership Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Partnership Co-ordinator role. Highlight your experience in partnership management and product development, showing how you align with our goals at StudySmarter.
Showcase Your Skills: Don’t forget to emphasise your excellent communication and interpersonal skills. We want to see how you can collaborate with cross-functional teams and manage relationships effectively, so give us examples!
Be Detail-Oriented: Attention to detail is key! Make sure your application is free from typos and errors. This reflects your ability to manage multiple priorities and meet deadlines, which is crucial for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CSSC
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product portfolio and how it aligns with member needs. Research CSSC's current offerings and think about how you can contribute to improving them.
✨Showcase Your Partnership Skills
Prepare examples of your past experiences in managing partnerships. Be ready to discuss specific strategies you've used to build and maintain relationships, as this role heavily relies on collaboration with various stakeholders.
✨Demonstrate Market Awareness
Familiarise yourself with market trends and user feedback related to the products you'll be working on. Bring insights to the table during the interview to show that you can identify new opportunities and improvements.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you would liaise with cross-functional teams and keep everyone aligned on product goals.
