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For Companies At a Glance
- Tasks: Coordinate product development and partnerships to enhance member experiences.
- Company: Join CSSC, a vibrant membership organisation for civil service and public sector employees.
- Benefits: Enjoy 24.5 days annual leave, free membership, and excellent pension schemes.
- Why this job: Make a real impact by improving products that benefit thousands of members.
- Qualifications: 1+ years in partnership management with strong communication skills.
- Other info: Hybrid role with opportunities for training and personal development.
The predicted salary is between 28000 - 39200 £ per year.
An exciting opportunity to join our Customer Experience Team. The Product & Partnership Co-ordinator role will be responsible for the development and delivery of product, ensuring its alignment with CSSC Members' needs, market demands and company goals, to widen and improve the product portfolio.
The role will involve identifying and securing new partnership opportunities, in addition to maintaining positive relationships to ensure high levels of member and partner satisfaction. You will be reporting to Sam Dove, Product & Partnership Manager.
What you will do:
- Collaborate with the Partnerships manager, to identify and evaluate potential new partners in line with the Product Roadmap and recruitment opportunities to help drive member engagement.
- Assist with management of current relationships, product development, internal and external queries and implementing the product strategy.
- Conduct market research and analyse user feedback to identify new product opportunities and improvements.
- Collaborate with stakeholders to define the product’s target audience, positioning, and competitive landscape.
- Oversee the end-to-end product lifecycle, from concept to launch, ensuring that product milestones are met.
- Review customer journeys with the assigned product portfolio to understand any pain points and suggest improvements.
- Conduct regular analysis of user data, customer feedback, and market trends to inform product decisions.
- Act as the liaison between cross-functional teams, ensuring clear communication and alignment on product goals.
- Manage relationships with internal and external stakeholders to gather input and feedback.
- Collaborate with marketing and sales teams to plan go-to-market strategies, ensuring successful product launches.
- Monitor post-launch product performance and customer feedback, adjusting the product as necessary.
- Deliver product updates to internal teams regarding new product launches and changes, as well as support with volunteer member benefit development.
About you:
- Proven track record in negotiating and managing partnerships.
- Proven track record of launching and managing successful products.
- Excellent communication and interpersonal skills for collaboration with cross-functional teams.
- Keen eye for detail and understanding of UX best practices.
- Ability to prioritise tasks effectively and manage competing demands.
- Ability to manage multiple priorities and meet deadlines.
- Problem solver, personable and positive attitude.
- Good team player, self-motivated and able to work on own initiative.
- Ability to regularly communicate updates to the appropriate stakeholders.
- To maintain a good relationship with all key teams - Marketing, Creative, Social, Volunteers and Events.
Key Skills & Experience:
- At least 1 years’ experience in a partnership management or relationship management role.
- Experience working in agile development environments.
- Excellent editing, copy writing and proof-reading skills.
- Attention to detail.
- Ability to balance conflicting and changing demands through prioritisation.
- Collaborative approach and ability to build relationships across various departments.
What can we offer you?
- 24 ½ days annual leave + Bank Holidays.
- Free CSSC Membership.
- 90 minutes of wellbeing time, per week.
- Excellent company pension schemes available.
- Training and Development opportunities.
- Access to Employee Assistance Programme.
- Cycle to Work Scheme.
About us:
CSSC is a membership organisation for all civil service and public sector employees supported by 1,000 volunteers. We provide opportunities for our 125,000 members to enjoy fitness and leisure activities as well as over 4,000 ways for them to save money.
Work Location: In person
Pay: From £28,000.00 per year
Product & Partnership Co-ordinator in High Wycombe employer: CSSC
Contact Detail:
CSSC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Partnership Co-ordinator in High Wycombe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Product & Partnership Co-ordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in partnership management and product development makes you the perfect fit for the role. Keep it concise and engaging – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Product & Partnership Co-ordinator in High Wycombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product & Partnership Co-ordinator role. Highlight your relevant experience in partnership management and product development, showing us how you can meet our needs.
Showcase Your Skills: Don’t forget to emphasise your excellent communication and interpersonal skills. We want to see how you’ve successfully collaborated with cross-functional teams in the past, so share specific examples!
Be Detail-Oriented: Attention to detail is key for this role. Make sure your application is free from typos and errors, and that it clearly reflects your understanding of UX best practices and market research.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with CSSC!
How to prepare for a job interview at CSSC
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product portfolio of the company. Familiarise yourself with their current offerings and think about how they align with member needs and market demands. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Partnership Skills
Prepare examples from your past experiences where you've successfully negotiated or managed partnerships. Be ready to discuss how you maintained positive relationships and drove engagement. This will highlight your ability to contribute to the company's goals and enhance their product offerings.
✨Research Market Trends
Conduct some research on current market trends related to the products you'll be working with. Bring insights to the interview about potential new opportunities or improvements based on user feedback. This shows initiative and a proactive approach to product development.
✨Communicate Clearly and Confidently
Since the role involves liaising with various teams, practice articulating your thoughts clearly. Use examples to illustrate your points and ensure you convey your ideas confidently. Good communication skills are essential for collaboration and will set you apart from other candidates.
