Event & Engagement Coordinator in London

With a heritage of 100 years, our patron is the Duchess of Gloucester. We are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members that inspire wellbeing, build community, and foster a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3-year transformation agenda and it's an exciting time to be part of building our next chapter.

Remotely based in North West England with one day a week based in Manchester office. 9-month fixed-term contract / placement.

Job Purpose: To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities:

• Event Coordination
  • Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.
  • Liaise with relevant external and internal contacts such as venues, suppliers, CSSC's ticketing platform, Head Office departments, and volunteers.
  • Complete all relevant compliance work such as risk assessments and public liability checks.
  • Develop and manage event budgets, ensuring value for money and accurate financial tracking.
  • Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.
  • Recruit and coordinate volunteers to assist with events.
  • Evaluate event success through feedback, data collection, and post-event reporting.
• Digital Engagement
  • Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.
  • Manage and grow the North West's CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.
  • Create engaging, on-brand short-form video content tailored to target audiences.
  • Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.
  • Stay up to date with emerging social media trends, tools, and platform updates.

Key Skills & Experience:

• Essential:
  • Proven experience in planning and delivering events.
  • Strong organisational and time-management skills.
  • Ability to manage budgets and handle multiple projects simultaneously.
  • Excellent communication and stakeholder engagement skills.
  • Flexibility to work evenings and weekends when required.
  • Full UK driving licence and willingness to travel across the region.
  • Ability to analyse member insights to inform event planning and attract potential new members.
  • Ability to work collaboratively with regional teams to support membership growth and positive member experiences.
  • Ability to build rapport with volunteers and identify the support needed for successful event delivery.
  • Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.
• Desirable:
  • Experience working with community groups, charities, membership organisations or not for profits.
  • Knowledge of health and safety and safeguarding procedures.
  • Familiarity with marketing or PR for events.
  • First Aid or event safety training.
  • Previous experience with ticketing platforms or willingness to learn.
  • Understanding of how comms and events align with one another.
  • Data literacy or willingness to understand some basic data analytics.

Who are we looking for?

• Energetic and positive, bringing enthusiasm to everything you do.
• Excited by change, seeing new opportunities and possibilities.
• Keen to succeed with a strong development mindset.
• Passionate about delivering great events and experiences.
• Open to feedback, always looking for ways to improve.

CSSC is an Equal Opportunities Employer. The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.

If this job sounds like it would be of interest to you, please get in touch, we'd love to hear from you! To apply, please visit our website via the button below.