At a Glance
- Tasks: Manage logistics and customer service, ensuring smooth operations and accurate updates.
- Company: Join a dynamic team at CSS in Braintree, Essex.
- Benefits: Earn £15.00 per hour with holiday accrual and accessible transport routes.
- Other info: Immediate start available; we value diversity and inclusion in our hiring process.
- Why this job: Kickstart your career in operations with real impact on customer satisfaction.
- Qualifications: GCSEs in English and Maths, plus experience in admin or dispatch roles.
The predicted salary is between 30000 - 32000 € per year.
CSS are currently recruiting for an Operations and Logistics Administrator to join the team immediately on a temp to perm basis for one of our clients based in Braintree, Essex.
Hours will be 9:00AM till 17:00PM, Monday to Friday.
Pay Rate: £15.00 ph
These duties will include using the Sage Systems in finance and system administration and order management on day to day customer service relations to ensure they run smoothly. Further duties include:
- Monitoring the work in progress sheets to provide customers with accurate and real time updates on their products via telephone and email.
- Acting as a filter for technical questions, ensuring questions/queries are directed to other departments such as the account manager.
- Carefully packing products for shipment, making sure that products are up to specification for the customer.
- Logging and processing any incoming returns or updating internal records on stock.
- Responding to operational emails to suppliers and ensuring costs are recorded.
Requirements:
- Having knowledge in and competency in Sage for invoicing and data entry. This is highly desirable.
- At least 5 GCSEs or equivalent; Grade 4/C Above including English and Maths.
- A professional and helpful telephone manner is required for managing customer and client relationships.
- Previous experience in similar administrative or dispatch roles. This includes general knowledge of distribution/manufacturing environment required.
- Own transport preferred, public transport option available.
Benefits Working With CSS:
- Public transport accessible routes.
- Holiday can be accrued when working.
Immediate start, please call the team for more information or send CVs to our email.
CSS does not discriminate against potential candidates based on race, colour, religion, and other protected classes. We are committed to diversity, equity, and inclusion and are keen to encourage a diverse range of people to apply for the job. If you are invited to attend an interview, please let us know if you need any reasonable adjustments.
Operations & Logistics Administrator in Braintree employer: CSS
CSS is an excellent employer for those seeking a rewarding role as an Operations & Logistics Administrator in Braintree, Essex. With a commitment to diversity and inclusion, we offer a supportive work culture that values employee growth and development, alongside competitive pay and the opportunity to accrue holiday. Our accessible location and focus on teamwork ensure that you will thrive in a dynamic environment while contributing to seamless customer service operations.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Logistics Administrator in Braintree
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Operations & Logistics Administrator in Braintree
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in operations and logistics. We want to see how your skills match the job description, so don’t be shy about showcasing your Sage knowledge and any previous admin roles you've had.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations & Logistics Administrator role. Be sure to mention your customer service skills and how you handle queries like a pro.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that relate to the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at CSS
✨Know Your Sage Systems
Make sure you brush up on your knowledge of Sage systems before the interview. Familiarise yourself with invoicing and data entry processes, as this is a key requirement for the role. Being able to discuss your experience with Sage confidently will show that you're ready to hit the ground running.
✨Demonstrate Your Customer Service Skills
Since the role involves managing customer relations, prepare examples of how you've successfully handled customer queries in the past. Think about times when you provided accurate updates or resolved issues efficiently. This will highlight your professional telephone manner and problem-solving abilities.
✨Showcase Your Attention to Detail
The job requires careful packing and processing returns, so be ready to discuss how you ensure accuracy in your work. Bring up any experiences where attention to detail made a difference, whether in previous roles or during your studies. This will reassure them that you can maintain high standards.
✨Prepare Questions About the Role
Interviews are a two-way street, so think of insightful questions to ask about the operations and logistics team. Inquire about their current challenges or how they measure success in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
