At a Glance
- Tasks: Manage operations and logistics, ensuring smooth customer service and accurate product updates.
- Company: Join a dynamic team in Braintree with CSS, a leader in operations management.
- Benefits: Earn £15 per hour, accrue holiday, and enjoy accessible public transport routes.
- Other info: Temp to perm role with opportunities for growth in a supportive environment.
- Why this job: Be the backbone of logistics, making a real difference in customer satisfaction.
- Qualifications: GCSEs in English and Maths, sage system knowledge, and strong communication skills.
The predicted salary is between 30000 - 30000 € per year.
CSS are currently recruiting for an Operations & Logistics Administrator to join one of our clients' teams immediately on a temp to perm basis located in Braintree.
Working Hours: Monday - Friday 9am - 5pm
Duties will include:
- Using the Sage systems in finance and system administration and order management on day to day customer service relations to ensure they run smoothly.
- Monitoring the work in progress sheets to provide customers with accurate and real-time updates on their products via telephone and email.
- Acting as a filter for technical questions, ensuring questions and queries are directed to other departments such as the account manager.
- Carefully packing products for shipment, making sure that products are up to specification for the customer.
- Logging and processing any incoming returns or updating internal records on stock.
- Responding to operational emails to suppliers and ensuring costs are recorded.
Requirements:
- Having knowledge in and competency in Sage for invoicing and data entry is highly desirable.
- At least 5 GCSEs or equivalent, grade 4/C or above including English and Maths.
- A professional and helpful telephone manner is required for managing customer and client relationships.
- Previous experience in similar administrative or dispatch roles, including general knowledge of distribution and manufacturing environment.
- Own transport preferred; public transport option available.
Benefits Working With CSS:
- Public transport accessible routes.
- Holiday can be accrued when working.
- Pay Rate: £15 per hour.
Operations & Logistics Administrator in Braintree employer: CSS Contracts Support Services Ltd
CSS is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in Braintree, our team enjoys a balanced work-life schedule with Monday to Friday hours, competitive pay, and the chance to accrue holiday time. We prioritise employee well-being and foster a collaborative environment where your contributions directly impact customer satisfaction and operational success.
Contact Detail:
CSS Contracts Support Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Logistics Administrator in Braintree
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. We recommend practising common interview questions and having your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm and professionalism, which is exactly what employers are looking for.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to stay updated on new roles as they come in.
We think you need these skills to ace Operations & Logistics Administrator in Braintree
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in operations and logistics. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of Sage systems and customer service.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations & Logistics Administrator role. Be sure to mention your previous experience in similar roles and how you can contribute to our team.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your professional and helpful telephone manner. Clear and concise communication is key, so keep it friendly yet professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at CSS Contracts Support Services Ltd
✨Know Your Sage Systems
Make sure you brush up on your knowledge of Sage systems before the interview. Familiarise yourself with invoicing and data entry processes, as this is a key requirement for the role. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Demonstrate Your Customer Service Skills
Since the role involves managing customer relations, prepare examples of how you've successfully handled customer queries in the past. Highlight your professional telephone manner and any specific situations where you’ve gone above and beyond to ensure customer satisfaction.
✨Showcase Your Organisational Skills
The job requires monitoring work in progress sheets and managing order updates. Be ready to discuss how you stay organised and manage multiple tasks effectively. You could even share a time when your organisational skills made a difference in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the company and the team you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you too.
