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- Tasks: Support the Operations Team in managing traffic and parking at exciting events across London.
- Company: Join CSP, a leading provider of event management services with strong values.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and career progression opportunities.
- Other info: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: Kickstart your operational management career in a dynamic and fast-paced environment.
- Qualifications: Experience in team management and operational roles, preferably in the events industry.
The predicted salary is between 27350 - 30000 £ per year.
We are currently looking for an Assistant Operations Manager to support our Operations Team in providing traffic and/or parking management services at iconic venues and high-profile events across London and South East/East of England. The ideal candidate will be an ambitious individual, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period. This is a permanent role.
What you will be doing as an Assistant Operations Manager:
- Supporting the Operations Managers, who are responsible for ensuring that all aspects of the operation are carried out in a safe manner at all times, in planning and delivering the required event services.
- Managing event day delivery either solo (if required), or as part of a wider operational management team at our larger deployments.
- Cascading information to the frontline staff and the on-site operational teams, ensuring that all statutory and Company information and policies are communicated, acted upon and implemented in full.
- Providing excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training.
- Developing and nurturing strong, effective, professional relationships with clients and other key operational contacts to ensure that their expectations of CSP are being met at all times.
- Identifying further commercial opportunities for CSP additional services.
What we need from you as an Assistant Operations Manager at CSP:
- Previous experience of effective team management delivered through a casual / zero hours workforce.
- Operational/facilities management experience in providing multiple services, ideally within the events industry.
- Successful supervision of multiple services and small teams.
- The ability to prioritise, be proactive, take the initiative and work to deadlines.
What CSP can offer you as an Assistant Operations Manager:
- A competitive salary with potential to develop to become an Operations Manager within 12–24 months.
- A 35-hour working week – working 5 days out of 7, as required operationally.
- Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays.
- Pension scheme with excellent employer contribution.
- Private Medical Insurance (after a qualifying period).
- Life insurance at 4× salary.
- Access to salary sacrifice schemes.
- A range of valuable medical and practical support services through an external Employee Assistance provider.
About CSP:
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.
Vacancy details:
Salary: £27,350 – £30,000 pa
Location: Head Office at Watford; field work in London and the South East/East of England (Cambs, Suffolk, Herts, Beds)
Assistant Operations Manager in Watford employer: CSP Ltd.
Contact Detail:
CSP Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at venues or companies you admire. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show up at events! Attend industry meet-ups or local events where you can meet potential employers face-to-face. It’s a great way to showcase your enthusiasm and make a memorable impression.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly with a friendly email expressing your interest and how you can contribute to their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your relevant experience and why you’d be a great fit for the Assistant Operations Manager role.
We think you need these skills to ace Assistant Operations Manager in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Operations Manager role. Highlight any relevant experience in team management and operational roles, especially within the events industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Be sure to mention your passion for delivering excellent service and working in dynamic environments.
Showcase Your Experience: In your application, don’t just list your previous jobs—show us what you've achieved! Talk about specific projects or situations where you successfully managed teams or events. We love seeing real examples of your impact!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at CSP Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research CSP and its core services. Understand their values—Caring, Safe, Professional—and think about how your experience aligns with these. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Team Management Skills
Since previous team management experience is crucial for this role, prepare specific examples of how you've effectively managed teams in the past. Highlight any challenges you faced and how you overcame them, especially in fast-paced environments like events.
✨Demonstrate Your Customer Service Mindset
CSP places a strong emphasis on excellent customer service. Be ready to discuss situations where you've gone above and beyond for customers or clients. Think about how you can apply that same dedication to the visitors and staff at events.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to prioritise tasks. Prepare for scenarios related to event management, such as handling unexpected issues on-site. Practising these responses will help you feel more confident during the interview.