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For Companies At a Glance
- Tasks: Help create a safe and enjoyable matchday experience for fans.
- Company: Join Aston Villa, a legendary football club with a vibrant atmosphere.
- Benefits: Enjoy free training, flexible matchday work, and a supportive team environment.
- Why this job: Be part of the excitement at one of the UK's top stadiums while gaining valuable experience.
- Qualifications: No experience needed, just a friendly attitude and great communication skills.
- Other info: Work weekends and evenings, with opportunities to progress in the events industry.
Become a Matchday Steward at Aston Villa – No Experience Needed!
Looking to be part of the matchday buzz at Aston Villa Football Club? We’re hiring casual stewards to support our team on event days – and no qualifications are required to start.
This is a fantastic opportunity to gain experience in the events and security industry, work at an iconic stadium, and receive free training to help you grow in the role.
The Role
As a Matchday Steward, you\’ll play a key part in delivering a safe and enjoyable experience for all visitors. Your responsibilities will include:
- Crowd Management: Supporting the safe movement of fans before, during, and after the match
- Customer Service: Helping attendees with directions, information, and general assistance
- Ticket Checks: Ensuring only valid ticket holders gain access to designated areas
- Safety Support: Keeping walkways clear, reporting concerns, and helping in emergency situations
- Conflict Resolution: Managing queues and assisting in maintaining a calm environment
What You’ll Need
- No previous stewarding experience or qualifications required
- A friendly, helpful attitude and great communication skills
- Willingness to work weekends, evenings, and midweek games
- Reliability and the ability to stay calm under pressure
- A commitment to delivering excellent customer service
What We Offer
- Free training towards your Level 2 Spectator Safety qualification (for those interested in progressing)
- Matchday work at one of the UK’s most exciting football venues
- The chance to join a team with opportunities at other events and venues
- Supportive management and a friendly working environment
- The satisfaction of helping thousands of fans enjoy a safe day out
Interested?
If you’re reliable, approachable, and want to be part of something special at Aston Villa, apply today. We’ll provide everything you need to get started.
Start your stewarding journey with CSP Ltd – and be where the action is! #J-18808-Ljbffr
Matchday Steward at Aston Villa employer: CSP Ltd.
Contact Detail:
CSP Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Steward at Aston Villa
✨Tip Number 1
Familiarise yourself with Aston Villa's history and values. Understanding the club's culture will help you connect better with fans and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Visit the stadium on matchdays, even as a spectator. This will give you insight into the crowd dynamics and the role of stewards, which can be beneficial when discussing your interest in the position.
✨Tip Number 3
Practice your communication skills by engaging with people in various settings. Being approachable and friendly is key to providing excellent customer service, which is crucial for this role.
✨Tip Number 4
Be prepared to discuss how you would handle challenging situations, such as crowd management or conflict resolution. Think of examples from your past experiences that showcase your ability to stay calm under pressure.
We think you need these skills to ace Matchday Steward at Aston Villa
Some tips for your application 🫡
Highlight Relevant Skills: Even though no experience is required, emphasise your communication skills, reliability, and ability to stay calm under pressure. These qualities are essential for a Matchday Steward.
Show Enthusiasm: Express your passion for football and your eagerness to be part of the matchday experience at Aston Villa. A positive attitude can make a significant difference in your application.
Tailor Your CV: Make sure your CV is tailored to the role. Include any relevant volunteer work or experiences that demonstrate your customer service skills and ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that outlines why you want to work as a Matchday Steward. Mention your commitment to providing excellent customer service and your willingness to learn and grow in the role.
How to prepare for a job interview at CSP Ltd.
✨Show Your Enthusiasm
Express your excitement about the role and working at Aston Villa. Let them know why you want to be part of the matchday experience and how much you enjoy football.
✨Highlight Your Communication Skills
Since customer service is key, be prepared to discuss examples of how you've effectively communicated in past situations. This could be from any previous job or even volunteer work.
✨Demonstrate Reliability
Talk about your commitment to being dependable. Mention any experiences where you had to manage your time well or handle responsibilities, especially in high-pressure situations.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a steward, such as dealing with difficult fans or managing crowd control. Be ready to explain how you would handle these situations calmly and effectively.
