Level 2/3 Qualified Casual Matchday Steward

Job Description

Pay: £14.25 – £16.59 per hour

Location: London

Contract Type: Part‑time | Zero Hours

What You’ll Be Doing

• Welcome, assist, and guide guests with a warm and professional approach.
• Deliver outstanding customer service with confidence and clear communication.
• Support crowd management, ticket checks, and access control.
• Help create a safe, enjoyable environment by following health, safety, and venue procedures.
• Represent the company with professionalism, integrity, and respect at all times.

What We’re Looking For

• Hold a Level 2/3 Certificate in Spectator Safety.
• Friendly, reliable, and confident when interacting with the public.
• Remain calm, professional, and respectful under pressure.
• A strong communicator who enjoys working as part of a team.
• Flexible and available for evenings and weekends.

Benefits

• Competitive pay: £14.25 – £16.59 per hour.
• Flexible shifts that fit around your lifestyle.
• Opportunities to work at major UK sporting and live events.
• Clear progression pathways into supervisory and security roles.
• Company pension scheme.
• Referral programme.
• On‑site parking (location dependent).

Additional Details

Job Type: Part‑time

Contract: Zero hours

Work Location: In person

Licence/Certification Required

• NVQ Level 2/3 in Spectator Safety.