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- Tasks: Support event operations, manage teams, and ensure excellent service at iconic venues.
- Company: Join CSP, a leader in event management with a focus on safety and professionalism.
- Benefits: Competitive salary, up to 25 days holiday, private medical insurance, and career growth opportunities.
- Other info: Work weekends during peak seasons and enjoy a supportive team culture.
- Why this job: Kickstart your operational management career in a dynamic, fast-paced environment.
- Qualifications: Experience in team management and traffic/security supervision; UK driving licence required.
The predicted salary is between 27350 - 30000 £ per year.
We are currently looking for Assistant Operations Managers to support our Operations Team in providing traffic, parking and/or security and stewarding management services at iconic venues and high-profile events across London and South East/East of England. The ideal candidates will be ambitious individuals, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast‑paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period. This is a permanent role.
What you will be doing as an Assistant Operations Manager:
- Supporting the Operations Managers, who are responsible for ensuring that all aspects of the operation are carried out in a safe manner at all times, in planning and delivering the required event services.
- Managing event day delivery either solo (if required), or as part of a wider operational management team at our larger deployments.
- Cascading information to the frontline staff and the on‑site operational teams, ensuring that all statutory and Company information and policies are communicated, acted upon and implemented in full.
- Provide excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training.
- Develop and nurture strong, effective, professional relationships with clients and other key operational contacts to ensure that their expectations of CSP are being met at all times.
- Identifying further commercial opportunities for CSP additional services.
What we need from you as an Assistant Operations Manager at CSP:
- Completion of the CSP Supervisor Development Programme.
- You will have previous experience of effective team management delivered through a casual / zero hours workforce.
- Successful supervision of multiple services and small teams.
- The ability to prioritise, be proactive, take the initiative and work to deadlines.
- Traffic management and/or Major Event Security and Stewarding Supervisory experience.
- A valid UK Driving Licence.
What CSP can offer you as an Assistant Operations Manager:
- A competitive salary with potential to develop to become an Operations Manager within 12 - 24 months.
- A 35 hour working week - working 5 days out of 7, as required operationally.
- Up to 25 days’ holiday (pro‑rated - after qualifying service) plus Bank/Public Holidays.
- Private Medical Insurance (after a qualifying period).
- Life insurance at 4x salary.
- Access to salary sacrifice schemes.
- A range of valuable medical and practical support services through an external Employee Assistance provider.
About CSP:
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash field work in London and the South East/East of England.
Assistant Operations Manager employer: CSP Ltd.
Contact Detail:
CSP Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager
✨Tip Number 1
Get to know the company! Research CSP and understand their values, services, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially in team management or event supervision. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Operations Manager role. Highlight any relevant experience in team management, event services, or customer service that aligns with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills can contribute to our operations team. Don’t forget to mention why you want to work with us at CSP!
Showcase Your Experience: When detailing your previous roles, focus on your supervisory experience and any specific achievements in traffic management or event security. We love seeing how you’ve made an impact in past positions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at CSP Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research CSP and their values. Understand what they stand for—Caring, Safe, Professional—and think about how your own values align with theirs. This will help you demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience in team management and event supervision. Prepare specific examples of how you've successfully managed teams or events in the past, especially in fast-paced environments. This will show that you have the practical skills needed for the role of Assistant Operations Manager.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is key for this role, think of instances where you've gone above and beyond for customers. Be prepared to share these stories during your interview to highlight your commitment to providing top-notch service, which is crucial for CSP's operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the challenges the Operations Team faces or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.