Job Title: RegionalContractor Performance Lead Target Start Date: ASAP Contract Type: Permanent, Full Time Salary Range: Upto £54,000 dependent on experience Location: Remote,with regular travel across the North-East of England, Scotland and NorthernIreland. Closing Date for applications: Tuesday 20th October
Regional Contractor Performance Lead: Are you a technically strong buildings professional with apassion for driving performance and delivering exceptional customer outcomes?Do you thrive in a role where you can influence, improve, and make a tangibleimpact across a network of contractors?
At Ageas, we’re looking for a Regional ContractorPerformance Lead to play a pivotal role in shaping the performance of ourin-house Building Repair Network (BRN). This is an exciting opportunity tocombine technical expertise, data-driven decision making, and stakeholderengagement to ensure our customers receive outstanding repair experiences whilemaintaining strong control of indemnity spend.
Working within a high-performing Home Claimsteam and reporting to the Building Repair Network Operations Manager, you’llmanage contractor performance, carry out audits, support claims teams, andcontribute to strategic improvements across our repair network.
Main Responsibilities as a Regional Contractor Performance Lead:
- Managecontractor performance through reviews, data, and clear targets
- Carryout file audits and site inspections to ensure quality and cost control
- Identifyrisks and report insights to support decision-making
- Supportrepair strategy, including large loss and subsidence cases
- Buildstrong relationships and provide technical support across stakeholders
Skills and experience you need as a Regional Contractor Performance Lead:
- Strongknowledge of construction, property damage, and repair methods
- Goodunderstanding of insurance claims and policy principles
- Clear,confident communicator who avoids technical jargon
- Strongstakeholder management and influencing skills
- Analyticalmindset with solid numerical ability
Here are some of the benefits you can enjoy at Ageas:
Flexible Working- Smart Working @ Ageasgives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health- Dental InsuranceHealth Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.
Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
Benefits for Them- Partner Life Assurance and Critical Illness cover.
Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
Supporting you back to work- Returnto work programme after maternity leave.
About Ageas:
We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter,member of iCAN and GAIN .As a Disability Confident Leader ,we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience.If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone .
We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us .
You can view the Ageas Group Applicant Privacy Policy here.
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