At a Glance
- Tasks: Manage accounts receivable, resolve payment issues, and improve customer satisfaction.
- Company: Join a growing team in a dynamic financial services environment.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities for continuous improvement projects.
- Why this job: Make a real impact by enhancing customer relationships and driving process improvements.
- Qualifications: 2+ years in accounting, strong interpersonal skills, and a results-driven mindset.
The predicted salary is between 30000 - 31000 £ per year.
Due to expansion in our team we are looking to hire an Accounts Receivable Analyst to join the team.
Responsibilities:
- Run aging reports and review AR balances
- Resolve non-payment issues with customers
- Liaise with collection agencies where applicable
- Liaise with the Sales or Customer Service teams for payment escalations
- Process write-offs once approved
- Respond to ad hoc customer queries
- Liaise with Customer Service on customer queries
- Develop collections & customer queries root cause reports to identify opportunities to improve the process and drive customer satisfaction
- Apply cash to customer accounts according to remittance instructions, in line with policies and procedures
- Research remittance errors (including analysing any deductions self-applied by the customer) and elevate
- Process manual credit/invoices, in line with policies and procedures
- Support ad hoc requests and activities (e.g., queries from Finance, Customer Service teams, Audit)
- Support ad hoc projects or continuous improvement activities
Skills & Experience:
- 2+ years' experience in accounting and finance including Accounts Receivable, Cash Applications and Collections
- Sound interpersonal skills and some ability to influence
- Ability to think through ambiguous issues
- Effective decision making and priority setting
- Strong drive for results
- Ability to build and maintain sound relationships and collaborate effectively with multiple levels and cross functionally
This role is based out of our Financial Shared Service Centre, Speke, Liverpool. This is a hybrid role, requiring 3 days per week working onsite in Liverpool.
Accounts Receivable Analyst employer: CSL
As an Associate Director in Procurement Enablement at CSL, you will be part of a forward-thinking organisation that prioritises sustainability and governance while fostering a culture of continuous improvement and talent development. With a commitment to employee growth through the Global Procurement Academy and a collaborative work environment, CSL offers a unique opportunity to influence procurement practices on a global scale, making it an excellent employer for those seeking meaningful and impactful careers.
