At a Glance
- Tasks: Join our team to manage collections and improve customer satisfaction while using your German skills.
- Company: CSL Seqirus, a leading global influenza vaccine provider.
- Benefits: Hybrid work model, competitive salary, and comprehensive health benefits.
- Other info: Dynamic role with opportunities for career growth and continuous improvement.
- Why this job: Make a real impact in finance while working for a company that values inclusion and innovation.
- Qualifications: 2+ years in accounting, fluent in German, and strong interpersonal skills.
The predicted salary is between 30000 - 40000 € per year.
Due to expansion in our team we are looking to hire an Accounts Receivable Analyst with fluent German language capability to join the team. Reporting to the Accounts Receivable Manager, the role is responsible for performing Collection and Cash application activities and running and reviewing reports. This role will provide customer support around payments and investigate opportunities to improve customer satisfaction. It will also support ad hoc queries, projects and continuous improvement initiatives. For payment issues and escalations, this role will liaise with collection agencies and with the CSL Sales and Customer Service Teams.
Responsibilities
- Run aging reports and review AR balances
- Resolve non-payment issues with customers
- Liaise with collection agencies where applicable
- Liaise with the Sales or Customer Service teams for payment escalations
- Process write-offs once approved
- Respond to ad hoc customer queries
- Liaise with Customer Service on customer queries
- Develop collections & customer queries root cause reports to identify opportunities to improve the process and drive customer satisfaction
- Apply cash to customer accounts according to remittance instructions, in line with policies and procedures
- Research remittance errors (including analysing any deductions self-applied by the customer) and escalate
- Process manual credit / invoices, in line with policies and procedures
- Support ad hoc requests and activities (e.g., queries from Finance, Customer Service teams, Audit)
- Support ad hoc projects or continuous improvement activities
Skills & Experience
- 2+ years’ experience in accounting and finance including Accounts Receivable, Cash Applications and Collections
- Must be fluent in the German language and written
- Sound interpersonal skills and some ability to influence
- Ability to think through ambiguous issues
- Effective decision making and priority setting
- Strong drive for results
- Ability to build and maintain sound relationships and collaborate effectively with multiple levels and cross functionally
This role is based out of our Financial Shared Service Centre, Speke, Liverpool. This is a hybrid role, requiring 3 days per week working onsite in Liverpool.
Accounts Receivable Analyst (German Speaking) in Liverpool employer: CSL Plasma
CSL Seqirus is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work environment in Speke, Liverpool. With a strong commitment to inclusion and belonging, employees are encouraged to thrive through continuous improvement initiatives and collaborative teamwork. The hybrid working model allows for flexibility while being part of a leading global healthcare company dedicated to making a meaningful impact in the fight against influenza.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable Analyst (German Speaking) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and accounting sectors, especially those who might know about openings at CSL Seqirus. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your German language skills and understanding the key responsibilities of the Accounts Receivable Analyst role. We want you to feel confident discussing how your experience aligns with the job requirements.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples where you've resolved payment issues or improved customer satisfaction. This will demonstrate your ability to handle the challenges of the role effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at CSL Seqirus.
We think you need these skills to ace Accounts Receivable Analyst (German Speaking) in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accounts Receivable Analyst role. Highlight your experience in cash applications and collections, and don’t forget to showcase your fluency in German. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role at CSL Seqirus and how your background makes you a perfect fit. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've resolved payment issues or improved customer satisfaction in the past. We’re all about continuous improvement, so let us know how you’ve contributed to that in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at CSL Plasma
✨Know Your Numbers
As an Accounts Receivable Analyst, you'll be dealing with reports and balances. Brush up on your accounting knowledge and be ready to discuss how you've handled similar tasks in the past. Familiarise yourself with common AR metrics and be prepared to explain how you can improve them.
✨Show Off Your German Skills
Since fluency in German is a must, practice speaking and writing in German before the interview. Be ready to answer questions in German or even role-play a customer interaction. This will demonstrate your confidence and proficiency in the language.
✨Prepare for Problem-Solving Questions
Expect questions about resolving non-payment issues or handling customer queries. Think of specific examples from your experience where you successfully navigated these challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Understand the Company Culture
Research CSL Seqirus and their commitment to inclusion and belonging. Be prepared to discuss how your values align with theirs and how you can contribute to their culture. Showing that you understand their mission will set you apart from other candidates.
