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- Tasks: Manage complex employee relations cases and conduct confidential investigations.
- Company: Join a dynamic global organisation focused on improving employee experiences.
- Benefits: Competitive salary, professional development, and opportunities for remote work.
- Other info: Collaborative environment with excellent career growth and learning opportunities.
- Why this job: Make a real impact by resolving workplace conflicts and enhancing team dynamics.
- Qualifications: 5-7 years in HR or Employee Relations with strong investigation skills.
The predicted salary is between 55000 - 65000 £ per year.
The Senior Employee Relations Manager for the Global Employee Relations Group is responsible for managing employee relations issues for their region. This includes ownership and management of each ER case from intake to remediation and follow-up as necessary. ER cases include investigating and resolving cases that are difficult and complex complaints and conflicts in the workplace that require analysis of issues and consideration of other areas while balancing a broad set of issues, procedures and policies. This role serves as an advisor to CSL managers and senior management regarding policies and procedures related to the management of their team. The Senior Employee Relations Manager seeks to improve the employee experience while assessing, advising and decreasing the risk to the company.
RESPONSIBILITIES
- Manage complex ER cases to resolution independently and in collaboration as necessary with peers, ER management, respective HR Business partners, legal counsel, and other stakeholders.
- Conduct confidential investigations into serious misconduct, such as harassment, discrimination, or other breaches of company policy.
- Receive and investigate Compliance Hotline/Speak Up cases through resolution and complete all process documentation in appropriate system.
- Facilitate terminations including termination letters, termination meeting, and related documentation.
- Provide feedback and guidance to business management regarding employee relations best practices and ensure fair treatment of employees while mitigating risk.
- Participate in program development and facilitate training on ER services with the Learning department.
- Work collaboratively to ensure consistent application and interpretation of company policies and contracts.
- In Unionized / Works Council environments, facilitates resolution of labor grievances, disputes, employee issues and concerns.
- Manage medical accommodation process in conjunction with other CSL and external stakeholders.
- Educate business leaders on corrective action and potentially the annual review processes including SMART objectives.
- Complete special HR/ER related projects by clarifying project objective, setting timetables and schedules, conducting research, developing and organizing information and delivering against project objectives.
JOB SPECIFICATIONS
Education
- Professional HR certification preferred.
Experience
- Minimum of 5 - 7 years’ experience as a HR Generalist, HRBP, Employee Relations Manager (or equivalent relevant experience working in a dynamic global organization).
- Demonstrated experience managing investigations and employee relations.
- Strong knowledge of HR processes gained in a dynamic organization.
- Experience in a global company in a matrixed reporting environment is preferred.
- Labor or works council experience strongly preferred.
Additional Comments
- Strong knowledge of employment related laws at the county/regional level.
- Strong communication skills, written, verbal and in presentation.
- Ability to manage and balance complex employee relations cases and investigations.
- High employee, customer, and colleague focus.
- Results-oriented and sense of urgency.
- Ability to build strong relationships and positively influence others.
Working Conditions
- Ability to make decisions which have high impact on the department’s credibility, operations, and services.
- Overnight travel required up to 20% of the time.
- Fast paced environment with frequent interruptions.
Senior ER Manager employer: CSL Plasma Inc.
Contact Detail:
CSL Plasma Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ER Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Senior Employee Relations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Be ready to discuss how your experience aligns with their mission and how you can improve employee relations. Show them you’re not just a fit on paper but a perfect match for their team!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to conflict resolution and employee relations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior ER Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Employee Relations Manager role. Highlight your experience with complex ER cases and how you've successfully managed them in the past. We want to see how your skills align with our needs!
Showcase Your Communication Skills: Since this role involves a lot of interaction with various stakeholders, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and don’t shy away from sharing examples of how you’ve effectively communicated in challenging situations.
Highlight Relevant Experience: We’re looking for someone with solid experience in employee relations, so make sure to emphasise your background in managing investigations and resolving conflicts. Include specific examples that showcase your expertise and how it can benefit us at StudySmarter.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you faster. We can’t wait to see what you bring to the table!
How to prepare for a job interview at CSL Plasma Inc.
✨Know Your ER Cases Inside Out
Before the interview, brush up on your knowledge of complex employee relations cases. Be ready to discuss specific examples from your past experience where you successfully managed investigations or resolved conflicts. This will show that you understand the intricacies of the role and can handle the challenges that come with it.
✨Familiarise Yourself with Company Policies
Make sure you’re well-versed in the company’s policies and procedures related to employee relations. Understanding these will not only help you answer questions more effectively but also demonstrate your commitment to maintaining a fair and legally sound approach in your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to navigate sensitive situations. Think about how you would handle various ER scenarios, such as harassment claims or union disputes, and be prepared to articulate your thought process clearly.
✨Showcase Your Communication Skills
As a Senior Employee Relations Manager, strong communication is key. During the interview, highlight your ability to influence and build relationships with managers and employees alike. Share examples of how you've effectively communicated difficult messages or facilitated discussions in challenging situations.