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- Tasks: Manage complex employee relations cases and conduct confidential investigations.
- Company: Join a dynamic global organisation focused on improving employee experiences.
- Benefits: Competitive salary, professional development, and opportunities for remote work.
- Other info: Collaborative environment with excellent career growth and learning opportunities.
- Why this job: Make a real impact by resolving workplace conflicts and enhancing team dynamics.
- Qualifications: 5-7 years in HR or Employee Relations with strong investigation skills.
The predicted salary is between 55000 - 65000 £ per year.
The Senior Employee Relations Manager for the Global Employee Relations Group is responsible for managing employee relations issues for their region. This includes ownership and management of each ER case from intake to remediation and follow-up as necessary. ER cases include investigating and resolving cases that are difficult and complex complaints and conflicts in the workplace that require analysis of issues and consideration of other areas while balancing a broad set of issues, procedures and policies. This role serves as an advisor to CSL managers and senior management regarding policies and procedures related to the management of their team. The Senior Employee Relations Manager seeks to improve the employee experience while assessing, advising and decreasing the risk to the company.
RESPONSIBILITIES
- Manage complex ER cases to resolution independently and in collaboration as necessary with peers, ER management, respective HR Business partners, legal counsel, and other stakeholders.
- Conduct confidential investigations into serious misconduct, such as harassment, discrimination, or other breaches of company policy.
- Receive and investigate Compliance Hotline/Speak Up cases through resolution and complete all process documentation in appropriate system.
- Facilitate terminations including termination letters, termination meeting, and related documentation.
- Provide feedback and guidance to business management regarding employee relations best practices and ensure fair treatment of employees while mitigating risk.
- Participate in program development and facilitate training on ER services with the Learning department.
- In Unionized / Works Council environments, facilitates resolution of labor grievances, disputes, employee issues and concerns.
- Manage medical accommodation process in conjunction with other CSL and external stakeholders.
- Educate business leaders on corrective action and potentially the annual review processes including SMART objectives.
- Complete special HR/ER related projects by clarifying project objective, setting timetables and schedules, conducting research, developing and organizing information and delivering against project objectives.
JOB SPECIFICATIONS
- Professional HR certification preferred.
- Minimum of 5 - 7 years’ experience as a HR Generalist, HRBP, Employee Relations Manager (or equivalent relevant experience working in a dynamic global organization).
- Strong knowledge of employment related laws at the county/regional level.
- Strong communication skills, written, verbal and in presentation.
- Ability to manage and balance complex employee relations cases and investigations.
- Multiple language skills - must have fluent English. Italian or Spanish and French is desirable.
Working Conditions
- Ability to make decisions which have high impact on the department’s credibility, operations, and services.
- Overnight travel required up to 20% of the time.
- Fast paced environment with frequent interruptions.
Senior ER Manager in Maidenhead employer: CSL Plasma Inc.
Contact Detail:
CSL Plasma Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ER Manager in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Employee Relations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want you to align your answers with what they stand for. Show them how your experience in managing complex ER cases can contribute to improving their employee experience.
✨Tip Number 3
Practice your storytelling skills! When discussing your past experiences, frame them as stories that highlight your problem-solving abilities and conflict resolution skills. We love hearing about how you’ve navigated tricky situations in the workplace.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
We think you need these skills to ace Senior ER Manager in Maidenhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Employee Relations Manager role. Highlight your experience with complex ER cases and how you've successfully managed investigations in the past. We want to see how your skills align with our needs!
Showcase Your Communication Skills: Since this role involves a lot of interaction with various stakeholders, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and don’t shy away from sharing examples of how you’ve effectively communicated in challenging situations.
Highlight Your Problem-Solving Skills: We’re looking for someone who can navigate complex employee relations issues. In your application, share specific instances where you identified risks and proposed effective solutions. This will show us that you have the analytical mindset we need!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at CSL Plasma Inc.
✨Know Your ER Cases
Before the interview, brush up on your knowledge of complex employee relations cases. Be ready to discuss specific examples from your past experience where you successfully managed difficult complaints or conflicts. This will show that you understand the intricacies of the role and can handle the challenges that come with it.
✨Familiarise Yourself with Policies
Make sure you're well-versed in the relevant policies and procedures related to employee relations. This includes understanding legal requirements and best practices. Being able to reference these during your interview will demonstrate your preparedness and commitment to maintaining compliance and fairness.
✨Showcase Your Communication Skills
As a Senior Employee Relations Manager, strong communication skills are essential. Prepare to discuss how you've effectively communicated with various stakeholders, including managers, employees, and legal counsel. Use examples that highlight your ability to influence and build relationships in sensitive situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in real-life ER situations. Think through potential scenarios you might face in this role and how you would approach them. This will help you articulate your thought process and decision-making skills during the interview.