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- Tasks: Manage the order-to-invoice process and ensure compliance with GDP standards.
- Company: Join a leading biopharmaceutical company making a difference in healthcare.
- Benefits: 12-month contract with competitive pay and valuable experience.
- Why this job: Be part of a team that supports UK healthcare providers and enhances customer satisfaction.
- Qualifications: Experience in customer service or operations, strong communication skills, and ERP familiarity.
- Other info: Great opportunity for career growth in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading biopharmaceutical company is seeking a Customer Service Advisor for a 12-month FTC in Liverpool. You will manage the order-to-invoice process and ensure compliance with GDP standards while providing high-quality service to UK healthcare providers.
The ideal candidate has experience in customer service or operations, strong communication skills, and familiarity with ERP systems like SAP or Salesforce. This role is essential for ensuring timely order fulfillment and maintaining customer satisfaction.
Customer Service Advisor — Order-to-Invoice Specialist in Liverpool employer: CSL Plasma Inc.
Contact Detail:
CSL Plasma Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Order-to-Invoice Specialist in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the biopharmaceutical industry on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations, especially around order fulfilment and compliance with GDP standards. We want to show them we’re ready to tackle any challenge!
✨Tip Number 3
Show off your tech skills! If you’ve worked with ERP systems like SAP or Salesforce, be ready to discuss specific examples of how you used them to improve processes. We need to demonstrate that we can hit the ground running!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating your interest in the role can keep us fresh in their minds. Plus, it shows we’re genuinely excited about the opportunity!
We think you need these skills to ace Customer Service Advisor — Order-to-Invoice Specialist in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and operations. We want to see how your skills align with the order-to-invoice process and GDP compliance, so don’t hold back!
Show Off Your Communication Skills: In your cover letter, give us examples of how you've effectively communicated with customers or teams in the past. Strong communication is key for this role, so let your personality shine through!
Familiarity with ERP Systems: If you’ve worked with SAP or Salesforce, mention it! We’re looking for someone who can hit the ground running, so any relevant experience will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CSL Plasma Inc.
✨Know Your Order-to-Invoice Process
Make sure you understand the order-to-invoice process inside out. Brush up on GDP standards and be ready to discuss how you’ve ensured compliance in previous roles. This will show that you’re not just familiar with the terminology but can apply it practically.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to handle the demands of the role effectively.
✨Familiarity with ERP Systems
If you have experience with ERP systems like SAP or Salesforce, be ready to talk about it! Highlight any specific tasks you’ve completed using these systems and how they helped streamline processes. If you don’t have direct experience, research these systems to show your willingness to learn.
✨Practice Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
