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- Tasks: Support complex employee lifecycle transactions and ensure compliance across the EMEA region.
- Company: Join CSL Seqirus, a leading global influenza vaccine provider committed to innovation and inclusion.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a mission-driven company that values diversity and makes a real impact on public health.
- Qualifications: Bachelor's degree in HR or related field; 2-5 years of HR operations experience required.
- Other info: Work in a dynamic environment with a focus on process improvement and employee experience.
The predicted salary is between 30000 - 42000 £ per year.
The HR Operations Specialist – Employment Lifecycle is responsible for delivering accurate, timely, and compliant support for complex and sensitive employee lifecycle transactions across the EMEA region. As a Tier 2 subject matter expert, the role manages escalated lifecycle cases that cannot be resolved at Tier 1, including onboarding, off-boarding, contract amendments, job changes, and employee data maintenance. The role ensures consistency in service delivery while adapting to local legal requirements, partnering closely with Tier 1 Advisors, Global HR COEs, Payroll, and Legal/Compliance stakeholders. It also contributes to process standardization, knowledge content upkeep, and automation-readiness initiatives. This position plays a key role in enabling high-quality service delivery and employee experience while building scalable operational practices.
Key Responsibilities
- Resolve complex or sensitive Tier 2 cases relating to onboarding, contract changes, job transfers, and terminations across EMEA.
- Execute lifecycle transactions in Workday and other HR systems in compliance with company policy, audit standards, and local employment laws.
- Ensure accurate documentation, data entry, and case records for all actions impacting the employee lifecycle.
- Act as a key contact point for sensitive lifecycle cases, partnering with global and local stakeholders as needed.
- Create and maintain lifecycle-related knowledge articles and SOPs in ServiceNow, ensuring clarity, localisation, and Tier 1 enablement.
- Identify recurring lifecycle issues, propose improvements, and contribute to workflow optimisation and automation readiness.
- Participate in or lead lifecycle-related audit activities, ensuring process adherence and data integrity.
- Support Tier 1 capability building by clarifying process logic, handling complex scenarios, and mentoring on common escalations.
- Partner with HRIS to test or validate Workday enhancements and configuration changes impacting employee lifecycle processes.
- Contribute to process harmonisation and standardisation efforts while allowing for legal or cultural localisation across countries.
Skills & Experience
- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required.
- CIPD qualification or equivalent HR certification preferred.
- 2–5 years of experience in HR operations or HR service delivery, with strong involvement in employment lifecycle transactions.
- Experience operating in a multi-country environment, with exposure to European labour law and local compliance requirements.
- Prior experience in a shared services or HR Service Center model preferred.
- Proficiency in Workday or similar HRIS is required.
- Familiarity with case management tools (e.g., ServiceNow) is advantageous.
- Competency with Microsoft Office, particularly Excel and SharePoint, for documentation and reconciliation tasks.
- Excellent understanding of HR processes across the employee lifecycle, including onboarding, job changes, exits, and data maintenance.
- Detail-oriented, organised, and able to manage high volumes of transactional work while maintaining quality.
- Strong communication and stakeholder management skills across functions and countries.
- Ability to work with discretion and integrity on sensitive or confidential cases.
- Problem-solving mindset, with the ability to identify process gaps or compliance risks and suggest improvements.
- Comfortable working in a complex, fast-paced service delivery environment with shifting priorities.
Hybrid role: 3 days in the office, 2 days working from home.
Closing Date for Applications: Monday 21st July 2025.
HR Operations Specialist - Employment Lifecycle - Liverpool Speke employer: CSL Plasma Inc.
Contact Detail:
CSL Plasma Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Specialist - Employment Lifecycle - Liverpool Speke
✨Tip Number 1
Familiarise yourself with Workday and other HR systems mentioned in the job description. Having hands-on experience or knowledge about these platforms will give you an edge during interviews, as you'll be able to discuss how you can effectively execute lifecycle transactions.
✨Tip Number 2
Brush up on your understanding of European labour laws and local compliance requirements. Being well-versed in these areas will not only help you answer questions confidently but also demonstrate your commitment to ensuring compliance in HR operations.
✨Tip Number 3
Network with current or former employees of CSL Seqirus or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and ability to handle sensitive cases. This role requires a strong focus on detail and discretion, so having relevant anecdotes ready will help you stand out.
We think you need these skills to ace HR Operations Specialist - Employment Lifecycle - Liverpool Speke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations and employment lifecycle transactions. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and skills mentioned in the job description. Share examples of how you've successfully managed complex HR cases or improved processes in previous roles.
Showcase Relevant Skills: Emphasise your proficiency in Workday and any case management tools like ServiceNow. Mention your understanding of European labour laws and your ability to handle sensitive information with discretion.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CSL Plasma Inc.
✨Understand the Employment Lifecycle
Make sure you have a solid grasp of the employee lifecycle, including onboarding, off-boarding, and contract changes. Be prepared to discuss your experience with these processes and how you've handled complex cases in the past.
✨Familiarise Yourself with Workday
Since proficiency in Workday is required, take some time to familiarise yourself with its functionalities. If possible, practice using the system or review online resources to understand how it supports HR operations.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've identified process gaps or compliance risks in previous roles. Highlight your problem-solving mindset and any improvements you've suggested or implemented.
✨Prepare for Stakeholder Management Questions
Given the importance of communication and stakeholder management in this role, think of instances where you've successfully collaborated with different teams or managed sensitive situations. Be specific about your approach and the outcomes.
