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- Tasks: Manage the order-to-invoice process and deliver top-notch service to healthcare professionals.
- Company: Join CSL Seqirus, a leader in commercial operations with a focus on healthcare.
- Benefits: Enjoy a competitive salary and gain valuable experience in a dynamic environment.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: On-site work in Speke or Maidenhead with a supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations.
Based in Speke, Liverpool (on site Monday, Tuesday, Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday).
As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare professionals.
Customer Service Advisor; Commercial Operations 12 month FTC in Liverpool employer: CSL Behring
Contact Detail:
CSL Behring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor; Commercial Operations 12 month FTC in Liverpool
✨Tip Number 1
Get to know the company! Research CSL Seqirus and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or use online resources to sharpen those skills before your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to stand out in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Advisor; Commercial Operations 12 month FTC in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and order management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We’re looking for someone who can connect with healthcare professionals effortlessly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CSL Behring
✨Know the Order-to-Invoice Process
Make sure you understand the order-to-invoice process inside out. Familiarise yourself with how it works in a customer service context, especially in healthcare. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Research CSL Seqirus
Take some time to learn about CSL Seqirus and their operations. Knowing their values, mission, and recent developments will help you tailor your answers and demonstrate your genuine interest in the company during the interview.
✨Prepare for Common Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare examples from your past experiences where you successfully resolved issues or provided exceptional service. This will help you illustrate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the team.
