At a Glance
- Tasks: Lead patient engagement initiatives to shape clinical trials with real patient insights.
- Company: CSL, a leader in developing life-changing therapies with a patient-first approach.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to influence global healthcare practices.
- Why this job: Make a tangible impact on clinical research by ensuring patients are at the heart of development.
- Qualifications: Experience in clinical research and strong understanding of patient engagement strategies.
The predicted salary is between 51750 - 63250 £ per year.
At CSL, we believe that patients are more than participants in clinical research. They are partners in the development of life-changing therapies. Our Patient Engagement team is dedicated to ensuring that the patient voice is embedded throughout the drug development journey, helping us design clinical programs that are more meaningful, accessible, and responsive to the needs of those we serve.
As a Patient Engagement Lead, you will have the unique opportunity to influence the future of clinical development by bringing patient perspectives directly into decision-making. Working across global, cross-functional teams, you will gather and translate patient insights into actionable recommendations that shape clinical development plans, protocol design, and participant experiences. You will partner closely with patient organizations, advocacy groups, patients, caregivers, and internal stakeholders to conduct advisory boards and other engagement activities that inform study design and patient-facing materials. Your work will help ensure that clinical trials are designed with patients, not just for patients.
Hybrid based (3 days a week office) in Maidenhead (UK).
What You'll Be Responsible For:
- You will act as an advisor to study teams, turning insight from patients, caregivers, advocacy groups and sites into practical decisions on protocol design, recruitment and retention.
- You will also represent CSL externally and use data to show what is working and what needs to change.
- Build and maintain relationships with patient advocacy groups, caregivers and trial participants, and use what you learn to inform protocol design and trial communications.
- Advise study teams on patient needs, site expectations and regional healthcare dynamics.
- Lead initiatives that build patient engagement into trial planning, recruitment and retention strategies.
- Develop and implement site engagement strategies with Site Engagement Leads, aimed at long-term partnerships with trial sites and healthcare institutions.
- Represent CSL in external forums, making the case for patient- and site-centric clinical research, and align engagement work with Medical Affairs and external partners.
Experience Required:
- Significant relevant clinical research experience in the pharmaceutical industry.
- Direct experience in site and patient engagement.
- Thorough understanding of drug development and every stage of a clinical trial, from protocol development to clinical study report, and how each stage affects patients and sites.
- Extensive knowledge of ICH guidelines and GCP, and the ability to review and assess clinical data and complex scientific concepts.
- Proven ability to influence and resolve conflict in a matrix environment, and to mentor and coach peers.
- Strong project management skills across multiple concurrent programmes, with sound judgement in dealings with external parties.
Travel: Some travel is expected, including attendance at external forums and meetings with patient groups and sites.
Associate Director, Patient Engagement employer: CSL Behring
CSL is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to lead innovative projects in regulatory affairs while enjoying the flexibility of a hybrid work model. With a strong commitment to professional development, CSL provides ample opportunities for growth and advancement, making it an ideal place for those seeking meaningful and rewarding careers in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director, Patient Engagement
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like CSL Behring. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
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Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like CSL Behring.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like CSL Behring. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what CSL Behring is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Associate Director, Patient Engagement
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at CSL Behring!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show CSL Behring that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at CSL Behring!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At CSL Behring, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at CSL Behring
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at CSL Behring that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with CSL Behring’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
