At a Glance
- Tasks: Support IT operations and ensure smooth daily business functions.
- Company: Join CSIS Security Group, a diverse and inclusive tech environment.
- Benefits: Enjoy medical cover, a pension plan, and a collaborative culture.
- Other info: Work in a dynamic team with exciting career development opportunities.
- Why this job: Make a real difference while learning and growing in IT support.
- Qualifications: 2+ years of IT support experience and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about IT and love helping others? Do you thrive in an international environment with fantastic colleagues, interesting responsibilities and lots of learning opportunities? Then join the IT operations department at CSIS Security Group!
An interesting job with exciting learning opportunities and a great culture. We are looking for a new team member to help ensure the smooth daily operation of our business. The position is based in the UK at our London office (SecAlliance), or it could be based in Denmark, on-site in our office in Frederiksberg. Our core mission is to deliver productivity to our organization, provide great service to our colleagues and continuously improve information security. We have amazing and committed colleagues and you will be part of a collaborative, diverse and inclusive work culture. We have a great benefits package which includes medical cover and a company pension.
You will be one of three in our IT Operations Department. The team focuses on running and optimizing the internal IT infrastructure in the company:
- Server infrastructure maintenance (Linux)
- Office equipment maintenance and improvements
- Network maintenance
- Assistance in the implementation of internal services and systems
- Windows and macOS client support, as well as basic server support
- iOS and Android support
- Miscellaneous ad hoc tasks within the IT Operations team
We are looking for a patient and approachable candidate with a curious mind and a strong desire to help others who can enrich our current capabilities.
Requirements:
- 2+ years of IT support experience
- Azure AD / Microsoft 365 experience
- Experience with server infrastructure, including VMware and/or Proxmox
- Microsoft Admin Portals (Azure, Microsoft 365 Admin, etc)
- Excellent English language skills (verbal and written)
- Danish language skills advantageous if applying to work in Denmark
- Ability to research and drive a project to completion
- Security Clearance
Please note that in accordance with country-specific requirements, you must be able to obtain and maintain security clearance and have a clean criminal record. We value our inclusive and dynamic work culture, and it’s important for us to ensure every new team member aligns with our values.
IT Helpdesk Technician M/F in London employer: CSIS Security Group A/S
CSIS Security Group is an exceptional employer that fosters a collaborative, diverse, and inclusive work culture, making it an ideal place for IT Helpdesk Technicians who are passionate about technology and helping others. With a strong focus on employee growth, the company offers exciting learning opportunities, a comprehensive benefits package including medical cover and a pension, and the chance to work in a vibrant international environment in either London or Frederiksberg. Join us to be part of a committed team dedicated to enhancing productivity and information security while enjoying a supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land IT Helpdesk Technician M/F in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CSIS Security Group A/S values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CSIS Security Group A/S might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CSIS Security Group A/S!
✨Direct Apply to CSIS Security Group A/S
Let's not forget to apply directly through the CSIS Security Group A/S website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Helpdesk Technician M/F in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CSIS Security Group A/S.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CSIS Security Group A/S. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CSIS Security Group A/S
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
