Job Overview
An opportunity has arisen to join CSH Surrey to lead strategy, performance and transformation of community physical health, neighbourhood and urgent care services across North West Surrey. You would work with the Local teams, Executives and partners to integrate care, improve outcomes, reduce inequalities and deliver safe, person-centred, sustainable services for North West Surrey population.
Key responsibilities
- Providing visible leadership across a range of physical and neighbourhood health services.
- Ensuring quality, safety, patient experience, staff wellbeing and financial control.
- Providing strong professional, operational and clinical leadership throughout CSH clinical services.
- Ensuring business continuity and resilient service delivery, supported by robust operational and capacity planning.
- Ensuring smooth and safe day to day running of services across CSH and maintaining good staff and patient experience.
- Responsibility for performance management of services through clinical and operational structures designed to monitor service delivery, budgets and staff, whilst ensuring compliance with agreed quality standards, data quality and performance targets.
- To act as the strategic interface and assist the Chief Operating Officer and Executive in forming the strategic direction of services across CSH.
- Work in partnership with colleagues across CSH to ensure the delivery of the organisation's strategic objectives and transformation programme. Ensure collaboration between services to support quality improvements and collective achievement of performance standards incorporating quality, safety, contractual, access, financial and workforce.
- The Associate Director will be accountable for the delivery and performance of the clinical services provided within CSH.
- Ensure, in conjunction with wider leadership and partners that standards of care and treatment meet the registration requirements of the Care Quality Commission and other regulators.
Qualifications and experience
- A compassionate senior leader with substantial NHS or public-sector operational experience, skilled in leading teams and complex services, implementing change and cross-organisational working.
- Degree and/or equivalent highly developed specialist experience.
Compensation
CSH Surrey are part of the NHS and are Surrey's longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.
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Assoc. Director of Operations Neighbourhoods and Urgent Care Services employer: CSH Surrey
CSH Surrey is an exceptional employer, offering a nurturing environment for Community Nurses in Walton-on-Thames. With a strong emphasis on professional development and comprehensive training, we empower our staff to grow in their careers while providing vital care to patients in their homes. Our supportive work culture, competitive salary, and additional benefits like the Fringe High-Cost Allowance make us a rewarding choice for those seeking meaningful employment in healthcare.
