At a Glance
- Tasks: Help businesses solve challenges and design digital solutions with a dynamic team.
- Company: Join CSG, a leader in empowering unforgettable customer experiences.
- Benefits: Enjoy flexible work options, healthcare, paid time off, and more perks.
- Other info: Embrace a culture of integrity, innovation, and collaboration.
- Why this job: Make a real impact by transforming business needs into innovative tech solutions.
- Qualifications: Bachelor’s degree and 5-7 years in business consulting, preferably in telecoms.
The predicted salary is between 50000 - 65000 € per year.
We are excited to learn more about you and your unique background. Our Business Consultant Senior uses product and industry knowledge to assist customers in solving business problems and analyse business requirements, working with Solution Architects to define the technical solutions needed to achieve the business goals and objectives. Serves as the conduit between CSG’s implementation team(s) and the customers’ business stakeholders over the course of the Software Delivery Life Cycle. Required to interface with multi-disciplinary teams and may contribute to pre-sales support and input to RFP responses.
We are looking for a Senior Business Consultant who will:
- Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetisation solutions that solve our customer’s toughest business challenges.
- Facilitate and guide customer workshops through the discovery process to understand their pain points and define business configuration to deliver client requirements.
- Document user-centred requirements relevant to achieving the customer’s goals and objectives.
- Translate business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable.
- Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses, guiding back to OOTB capabilities.
- Collaborate with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process.
- Assist in the definition of user stories and acceptance criteria for each functional business requirement.
This job requires domestic and/or international travel up to 20%.
We are looking for candidates who:
- Bachelor’s Degree in Business, Computer Science, Information Technology, Engineering (Telecommunications), MBA (with major in Computing) or equivalent education/experience required.
- 5-7 years of experience as a business/software consultant in the telecommunications or other relevant industry.
- Deep understanding of business models within telecoms, cable and media verticals: (eTOM and TAM, preferably even SID).
- Nice to have: Certificates associated to Business Analysis Professional (e.g. CBAP, Certificate: 26959637), Professional Scrum Master (PSM1), PMI Certified Project Management Professional (PMP), Certified Aptitude ARRE professional (product for IFRS implementation).
CSGer Perks & Benefits:
- Work from Home, in-office, or hybrid.
- Employee Belonging Groups.
- Healthcare: Dental, Medical, and Vision.
- Paid Vacation, Volunteer, and Holiday Time Off.
- And so much more!
Location(s): United Kingdom Remote, ES.Barcelona.Remote, ES.Madrid.Remote, IE.Galway.Remote.
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
- Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
- Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
- Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognisable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary.
Business Consultant in Woking employer: CSG
At CSG, we pride ourselves on being an exceptional employer that fosters a culture of integrity, innovation, and impact. Our Business Consultants enjoy flexible work arrangements, comprehensive healthcare benefits, and ample opportunities for professional growth, all while collaborating with talented teams across the globe. With a commitment to empowering our employees and a focus on creating extraordinary experiences, CSG is the ideal place for those seeking meaningful and rewarding careers in the dynamic telecommunications industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Consultant in Woking
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CSG on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Business Consultant.
✨Tip Number 2
Prepare for those interviews by practising common questions related to business consulting. We should be ready to showcase our problem-solving skills and how we can help clients achieve their goals.
✨Tip Number 3
Don’t forget to highlight our relevant experience during interviews! We need to connect our past roles to the specific requirements of the Business Consultant position, showing how we can hit the ground running.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the CSG team.
We think you need these skills to ace Business Consultant in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Consultant role. Highlight your relevant experience and skills that align with the job description. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for solving business problems and how your unique experiences make you a great fit for our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving skills. Give examples of how you've tackled challenges in previous roles, especially in the telecommunications or software consulting space. We love seeing real-world applications!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CSG
✨Know Your Business Inside Out
Before the interview, dive deep into CSG's business model and the telecommunications industry. Understand their products, services, and how they solve customer challenges. This knowledge will help you demonstrate your ability to apply business acumen during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical business problems or describe past experiences. Prepare specific examples from your previous roles where you successfully diagnosed issues and implemented solutions. This will showcase your problem-solving skills and experience as a Business Consultant.
✨Showcase Your Collaborative Spirit
Since the role involves working with multi-disciplinary teams, be ready to discuss how you've collaborated with others in the past. Highlight instances where you facilitated workshops or worked closely with stakeholders to achieve common goals. This will illustrate your ability to bridge gaps between technical and business requirements.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about CSG’s approach to digital monetization solutions or their implementation processes. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
