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- Tasks: Support sales with technical expertise and develop client relationships in the minerals sector.
- Company: Join a leading global engineering firm focused on sustainable technology and innovative solutions.
- Benefits: Enjoy opportunities for travel, professional growth, and a dynamic work environment.
- Why this job: Be part of a team driving sustainability in mining while enhancing your technical and sales skills.
- Qualifications: Must have a background in Process or Mechanical Engineering and experience in client-facing roles.
- Other info: This role is available due to an upcoming retirement, offering a chance to step into a key position.
The predicted salary is between 43200 - 72000 £ per year.
Are you a Process or Mechanical Engineer with strong technical knowledge of processing equipment? Have you worked in a client facing role, selling to engineering houses in the UK? Are you located in the UK with a willingness to travel?
This role is working for a global engineering company who are front runners in sustainable technology, end-to-end solutions, and services for the mining, aggregates and oil & gas industries. It will report into the Minerals Director Europe & North Africa.
Due to an upcoming retirement, they are looking for a Senior Sales Support Engineer who will work alongside a European technical sales team to provide technical support for their whole product line within the region, and business develop with new and existing clients.
You will need:
- Strong technical knowledge of mineral processing equipment.
- Extensive experience and knowledge of the minerals and mining industry.
- Ability to communicate professionally and technically on all levels both internally and with customers and UK based EPC/Engineering Houses.
- Strong record of customer facing sales, both generating new clients and account development.
- Positive and flexible attitude, eager to learn and a desire to promote
Technical Support Engineer employer: CSG Talent
Contact Detail:
CSG Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Network with professionals in the minerals and mining industry. Attend industry events, webinars, or local meetups to connect with potential employers and gain insights into the latest trends and technologies.
✨Tip Number 2
Research the company thoroughly. Understand their product line, recent projects, and their approach to sustainable technology. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss your previous client-facing experiences. Be ready to share specific examples of how you've successfully developed new clients and managed existing accounts in a technical sales environment.
✨Tip Number 4
Showcase your technical knowledge during any interactions. Be prepared to explain complex concepts in simple terms, demonstrating your ability to communicate effectively with both technical and non-technical stakeholders.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical knowledge of mineral processing equipment and your experience in the minerals and mining industry. Use specific examples to demonstrate your customer-facing sales record and account development skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to travel and how your background aligns with their focus on sustainable technology and customer service excellence.
Showcase Relevant Experience: When detailing your work history, emphasise any roles where you provided technical support or worked closely with engineering houses. Highlight your ability to communicate effectively at all levels, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Technical Support Engineer.
How to prepare for a job interview at CSG Talent
✨Showcase Your Technical Knowledge
Make sure to highlight your strong technical knowledge of mineral processing equipment during the interview. Be prepared to discuss specific examples from your past experience that demonstrate your expertise and how it can benefit the company.
✨Demonstrate Client-Facing Experience
Since this role involves working closely with clients, be ready to share your experiences in client-facing roles. Discuss how you've successfully generated new clients and developed existing accounts, showcasing your ability to build relationships.
✨Communicate Effectively
Practice articulating complex technical concepts in a clear and professional manner. The ability to communicate effectively with both technical and non-technical stakeholders is crucial, so consider preparing some scenarios where you successfully navigated these conversations.
✨Emphasise Your Willingness to Learn
Express your eagerness to learn and adapt, especially in a rapidly evolving industry like mining and minerals. Highlight any relevant training or certifications you've pursued and your commitment to promoting 'Customer Service Excellence' in all interactions.