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- Tasks: Manage daily reception operations and provide a warm welcome to all visitors.
- Company: Join a well-respected organisation in a secure business park environment.
- Benefits: Enjoy competitive salary, training opportunities, and a supportive workplace culture.
- Why this job: Be the first impression of our company and enhance your customer service skills.
- Qualifications: Customer-facing experience and strong communication skills are essential; NVQ Level 2 is a plus.
- Other info: This is a permanent, full-time role with opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
Receptionist – Security & Front of House
Location: Farnborough
Department: Security
Contract Type: Permanent | Full-time
Salary: Competitive, plus benefits
We are looking for a confident and customer-focused Receptionist to manage the day-to-day operations of the main reception at our secure business park. This is a key role representing the first impression of the organisation and ensuring a welcoming, professional and efficient service for all visitors, contractors, and staff.
Key Responsibilities
* Deliver an exceptional \’Front of House\’ experience to all guests and personnel
* Manage the issue of Access ID cards in accordance with authorisation protocols
* Process visitor access and support additional access requests
* Liaise with other site receptions to ensure coordinated operations
* Support on-site service requests and access control updates
* Maintain a tidy and presentable reception area
* Monitor and manage stationery and office supplies
* Provide audit data as required by management
About You
* Previous experience in a customer-facing reception or front-of-house role
* Strong interpersonal and communication skills
* Computer literate, with experience using Microsoft Office
* Highly organised with great attention to detail
* Able to manage time effectively and prioritise tasks
* Professional, proactive and conscientious
* Experience with access control systems is desirable
* NVQ Level 2 in Customer Services is a plus but not essential
What We Offer
* A supportive and professional working environment
* Opportunity to work within a well-respected organisation in a secure environment
* Development and training opportunities
Ready to join a team that values professionalism and excellent service?
Apply now to be part of a secure and welcoming workplace.
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Receptionist Farnborough ) employer: CSG Talent
Contact Detail:
CSG Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Farnborough )
✨Tip Number 1
Familiarise yourself with the specific security protocols and access control systems used in similar environments. This knowledge will not only boost your confidence during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you articulate your experience and showcase your ability to deliver an exceptional front-of-house experience.
✨Tip Number 3
Research our company culture and values to align your responses during the interview. Showing that you understand and resonate with our commitment to professionalism and excellent service can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and daily operations at the reception. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Receptionist Farnborough )
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, particularly any previous reception or front-of-house positions. Emphasise your interpersonal skills and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to deliver exceptional service and manage reception duties effectively.
Highlight Relevant Skills: In your application, clearly outline your computer literacy, especially with Microsoft Office, and any experience with access control systems. This will show you meet the technical requirements of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at CSG Talent
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your previous roles where you successfully handled challenging situations or went above and beyond for a customer.
✨Demonstrate Organisational Skills
Highlight your organisational abilities during the interview. Discuss how you manage multiple tasks, prioritise effectively, and maintain a tidy workspace, as these are key aspects of the role.
✨Familiarise Yourself with Access Control Systems
If you have experience with access control systems, be sure to mention it. If not, do some research beforehand to understand how they work, as this knowledge could set you apart from other candidates.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, and what success looks like in this role to show your genuine interest.
