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For Companies At a Glance
- Tasks: Lead operations, manage projects, and drive business performance in HVAC services.
- Company: Join a dynamic company focused on growth in the HVAC and facilities management sector.
- Benefits: Enjoy competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Be part of a strategic role that shapes the future of operations and drives excellence.
- Qualifications: Senior leadership experience in operations with strong commercial acumen required.
- Other info: Ideal for those passionate about improving efficiency and leading high-performing teams.
The predicted salary is between 43200 - 72000 £ per year.
OPERATIONS DIRECTOR – HVAC Service & Hard FM
Reports to: Managing Director
Job Purpose
A key strategic role responsible for overseeing operations-including project delivery, maintenance, supply chain, and workforce management-while driving business performance and supporting growth. This role requires a commercially focused leader with a track record in improving margins, optimising resources, and delivering service excellence.
Key Responsibilities
Strategic & Commercial Leadership
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Develop and implement operational strategy aligned with business growth.
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Improve efficiency, manage costs, and maximise profitability.
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Analyse financial performance and support data-driven decisions.
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Identify growth opportunities and lead contract negotiations.
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Support operational elements of M&A activity.
Operational Management
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Oversee service, installation, and maintenance delivery to ensure quality, timeliness, and budget control.
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Refine processes to boost productivity and client satisfaction.
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Implement and monitor KPIs across operational teams.
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Ensure regulatory and health & safety compliance.
Team Leadership
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Lead and develop a high-performing operations team.
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Foster a culture of accountability, ownership, and continuous improvement.
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Promote staff development and succession planning.
Essential Requirements
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Senior leadership experience in operations within FM, HVAC, or related sectors.
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Strong commercial acumen and P&L management experience.
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Hands-on, strategic leadership style.
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Experience with multi-site operations and subcontractor networks.
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Strong communication and stakeholder management skills.
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Solid understanding of H&S and regulatory compliance.
Desirable
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Experience with mergers/acquisitions and group-level governance.
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Background in M&E, air conditioning, or building services.
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Technical or engineering qualifications.
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Experience in high-growth SME environments.
Operations Director employer: CSG Talent
Contact Detail:
CSG Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network with professionals in the HVAC and facilities management sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Research StudySmarter's recent projects and initiatives in operations. Understanding our current strategies and challenges will help you tailor your discussions during interviews and demonstrate your genuine interest in contributing to our growth.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency and profitability in previous roles. Highlighting measurable outcomes will showcase your commercial acumen and strategic leadership style, which are crucial for this position.
✨Tip Number 4
Familiarise yourself with the latest trends and technologies in HVAC and facilities management. Being knowledgeable about innovations in the field will not only impress us but also show that you're proactive about staying ahead in the industry.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, particularly in HVAC or facilities management. Emphasise your leadership roles and any achievements related to improving margins and optimising resources.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your strategic vision for the role. Discuss how your past experiences align with the responsibilities outlined in the job description, especially in terms of driving business performance and managing multi-site operations.
Highlight Key Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to lead teams, manage costs, and improve service delivery. Use quantifiable metrics where possible to showcase your impact.
Showcase Leadership Style: In your application, convey your hands-on, strategic leadership style. Provide examples of how you have developed high-performing teams and fostered a culture of accountability and continuous improvement in previous roles.
How to prepare for a job interview at CSG Talent
✨Showcase Your Strategic Vision
As an Operations Director, it's crucial to demonstrate your ability to develop and implement operational strategies. Prepare examples of how you've aligned operations with business growth in previous roles, focusing on efficiency improvements and cost management.
✨Highlight Your Leadership Style
Discuss your hands-on, strategic leadership style and how it has helped you build high-performing teams. Be ready to share specific instances where you've fostered a culture of accountability and continuous improvement among your team members.
✨Prepare for Financial Discussions
Since the role involves P&L management, brush up on your financial acumen. Be prepared to discuss how you've analysed financial performance in the past and made data-driven decisions that positively impacted margins and profitability.
✨Demonstrate Compliance Knowledge
Given the importance of regulatory and health & safety compliance in this role, ensure you can articulate your understanding of these areas. Share experiences where you've successfully implemented compliance measures and how they contributed to operational excellence.
